Experienced Service Advisor - Quick Service

Every employee at Bellamy Strickland Chevrolet GMC is critical to our success. Family-owned and operated since 1982, we've built our reputation on taking care of our customers and employees alike. Our fast-paced, growing environment makes this a great opportunity for someone experienced, motivated, and ready to make an immediate impact. We are looking for an experienced Service Advisor to join our Quick Service team and deliver an exceptional customer experience.

Benefits

• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k)
• Paid Training
• Paid Time Off & Paid Vacation
• Paid Holidays
• Saturday Lunches
• Employee Discounts on Products & Services

Responsibilities

• Assist customers in the Quick Service Drive Lane while ensuring prompt, professional, and courteous service
• Take ownership of the customer experience from check-in to delivery
• Provide excellent communication and concierge-level support for customer inquiries in person and over the phone
• Effectively manage and sell technicians' time to maximize lane efficiency
• Work closely with technicians and fellow advisors in a fast-paced environment
• Maintain accurate repair orders and communication throughout the service process

Qualifications

• Previous Service Advisor experience required
• Strong communication and customer service skills
• Ability to multitask and thrive in a fast-paced environment
• Organized, professional, and team-oriented
• Strong time management and problem-solving abilities
• Professional appearance
• Clean driving record
• Must be willing to submit to a background check and drug screen