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Engagement Manager
Akamai Technologies, Inc.
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
About
Establishing key strategic relationships, building and maintaining a project pipeline and delivering customer targets effectively
Partnering with pre-sales to educate customers on Akamai services and solutions
Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements
Being the central point of contact for the customer and cross‑functional teams
Owning program management and being a trusted advisor, ensuring customers get maximum value out of Akamai solutions
Qualifications
Have 2 years of experience and U.S. citizenship due to legal requirements of our customer base
Demonstrate an understanding of consulting processes to identify the best solutions and ensure customer success
Show experience managing and delivering technical customer projects successfully
Demonstrate understanding of network technologies, web performance, web security, methodologies or architectures
Be a natural communicator with an ability to build trusting relationships and ensure customer success
Be a team player with an ability to work independently and as part of a remote team
Possess an excellent technical aptitude and a desire to constantly learn new technologies
Benefits
Your health
Your finances
Your family
Your time at work
Your time pursuing other endeavours
Equal Opportunity Statement Akamai Technologies is an affirmative action, equal opportunity employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.
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Languages
- English
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