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Digital Business Analyst
NatWest Group
- Manchester, England, United Kingdom
- Manchester, England, United Kingdom
About
Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs
You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career
What you'll do In your new role, you’ll be producing business requirements to inform future state design for our digital platforms, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.
You’ll also be:
Supporting others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations
Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
Analysing existing system documentation to summarise existing system functionality as it relates to the work at handSupporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team
The skills you'll need We’ll look to you to bring a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Additionally, you’ll need to hold an appropriate business analyst certification.
You’ll also need:
Experience of applying business analysis tools and techniques
Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
Good collaboration and stakeholder management skills
Experience working with Digital platforms and mobile applications
Experience within large scale transformation programmes
Experience using Jira and Confluence
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Languages
- English
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