Job Opportunities: customer success manager
Find customer success manager jobs near you, whether onsite, hybrid, or remote.
Customer Success Manager
SweepNew York
Customer Success ManagerSweep is the agentic layer for enterprise systems where teams and metadata agents plan, change, and govern systems with speed and confidence.As a Customer Success Manager, you'
Customer Success Manager
Ready ReboundMilwaukeeCustomer Success ManagerThe Customer Success Manager (CSM) is responsible for building and maintaining strong client relationships, ensuring successful adoption of our solutions, and driving long-term
Customer Success Manager
ForcepointAustinCustomer Success ManagerForcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the the
Customer Success Manager
CodeHSChicagoCustomer Success ManagerCodeHS is looking for a Customer Success Manager to help manage school implementations and onboarding. You will get a chance to work closely with educators and schools to facil
Customer Success Manager
CrusoeSan FranciscoCustomer Success ManagerCrusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and
Customer Success Manager
Fitt Talent PartnersAustinInterventional Health Brand PartnershipsFitt Talent Partners is a specialized recruitment firm working with top health and wellness companies. We're filling this role for a client, a leading consumer
Technical Customer Success Manager
DreamdataNew YorkDreamdata Customer Success ManagerDreamdata is the industry leader in B2B marketing attribution and revenue optimization. We're on a mission to help B2B marketing leaders finally connect their efforts
Sales + Customer Success Manager
Weaver FundraisingUnited StatesDescription:Weaver Fundraising has been an industry leader in product fundraising technology and service for over 45 years. The Sales + Customer Success Manager drives Trails End growth by converting
Sales + Customer Success Manager
Weaver FundraisingUnited StatesDescription:Weaver Fundraising has been an industry leader in product fundraising technology and service for over 45 years. The Sales + Customer Success Manager drives Trails End growth by converting
Sales + Customer Success Manager
Weaver FundraisingUnited StatesDescription:Weaver Fundraising has been an industry leader in product fundraising technology and service for over 45 years. The Sales + Customer Success Manager drives Trails End growth by converting
Sales + Customer Success Manager
Weaver FundraisingUnited StatesDescription:Weaver Fundraising has been an industry leader in product fundraising technology and service for over 45 years. The Sales + Customer Success Manager drives Trails End growth by converting
Customer Success Manager - Unified Factory
MagnaLowellWhat We OfferAt Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the su
Customer Success Manager (Spanish Speaking)
The AI Farming CompanySanta RosaCustomer Success Manager (Spanish Speaking)Orchard Robotics is a Series A startup backed by top VCs like Quiet Capital, Shine Capital, and General Catalyst. We're securing America's food supply by bui
Sr. Customer Success Manager, Search & Staffing - Talent Solutions
LinkedInChicagoSr. Customer Success Manager, Search & Staffing - Talent SolutionsAt LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs
Customer Success Manager NOA Higher Ed. Southeast Region (USA Remote)
TurnitinAtlantaCustomer Success Manager NOA Higher Ed. Southeast Region (USA Remote)When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Tu
Customer Success Manager - Core (Sales & Service) Clouds - HLS
Salesforce.Com IncUnited StatesTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Sales
Director, Customer Success
OverhaulAnn ArborDirector Of Customer SuccessOverhaul is a supply chain integrity solutions company that allows shippers to connect disparate sources of data into the first fully transparent situational analysis engin
Partner Success Manager
InstructureTrentonPartner Success ManagerAt Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify lear
Manager, Customer Marketing
Brinks HomeWashingtonManager, Customer MarketingBrinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed
Customer Sales Manager
Coca-Cola Beverages FloridaUnited StatesWho We Are: Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler
Client Success Manager
RenalogicChicagoClient Success ManagerCompensation: $85,000 - $95,000 annual salaryOther Pay: Annual bonus potential, plus eligibility to earn additional income based on individual achievement through our Client Succ
Sr. Customer Solutions Manager
AmazonSeattleCustomer Solutions Manager (CSM)AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to gr
Business Analyst - Customer Success - Shockwave Medical
Johnson & JohnsonSan JoseThis job is with Johnson & Johnson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At John
Student Success Operations Manager
Meridian UniversitySanta MonicaAbout the PositionMeridian University is seeking an experienced operations professional to lead student success at the operational level. This role is responsible for the systems, workflows, and direc
Outbound HVAC Sales and Customer Success Specialist
Trustal RecruitingUnited StatesUncap Your Earning Potential: Outbound HVAC Sales & Customer Success SpecialistAre you a proven closer with expertise in HVAC repair and replacement? Get out of the heat - and take your expertise insi
Customer Success Manager
- New York, New York, United States
- New York, New York, United States
About
Sweep is the agentic layer for enterprise systems where teams and metadata agents plan, change, and govern systems with speed and confidence.
As a Customer Success Manager, you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless integration into each customer's Salesforce ecosystem and long-term business success.
Key Responsibilities- Build trusted partnerships with executive sponsors and RevOps leaders across key accounts.
- Lead enterprise onboarding, technical configuration, and strategic enablement plans.
- Deeply understand each customer's Salesforce infrastructure, data flow, and GTM strategy.
- Serve as the technical liaison between customer teams and Sweep's Product, Engineering, and Support teams.
- Proactively monitor account health, usage trends, and adoption metrics to drive retention and expansion.
- Run quarterly business reviews, identify growth opportunities, and advocate for customer needs internally.
- Manage and drive annual customer contract renewals, maintaining long-term customer relationships and retention.
- Develop scalable best practices and playbooks for enterprise success and expansion.
What We're Looking For?
- 5+ years of experience in Customer Success, Strategic Account Management, or Salesforce consulting for enterprise SaaS solutions or SI.
- Extensive Salesforce knowledge, including data model, automation, and advanced configuration.
- Salesforce Administrator certification (preferred).
- Proven ability to manage multi-stakeholder relationships across business and technical teams.
- Experience with complex integrations, security reviews, and compliance processes.
- Exceptional communication and executive presentation skills.
- Strategic thinker with a consultative mindset and the ability to translate business goals into technical execution.
Sweep offers a competitive compensation package, including salary and equity components, with potential for variable incentives. Actual compensation is determined based on factors such as the candidate's skills, qualifications, and experience. In addition, Sweep provides a comprehensive and inclusive benefits package, which includes: healthcare, dental, vision, a 401(k) plan with matching contributions, flexible paid time off, team outings and more! The ideal candidate will work out of our New York City office on a flexible hybrid schedule.
The OTE for this Customer Success Manager role in New York ranges from $120,000 to $170,000 per year.
As a fast-growing, venture-backed startup, we are proud to be supported by top investors like Insight Partners and Bessemer Venture Partners. With teams in New York, Portugal, and Tel Aviv, we are a passionate, success-driven group that thrives on collaboration and innovation. Join us to be part of a dynamic, people-first community where we tackle complex challenges, take smart risks, and celebrate each other's successes.
Languages
- English
This job comes from a TieTalent partner platform. Click "Apply Now" to submit your application directly on their site.