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Chief of Staff - Chief Product OfficerNinjakitchen • Needham Heights, Massachusetts, United States
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Chief of Staff - Chief Product Officer

Ninjakitchen
  • US
    Needham Heights, Massachusetts, United States
  • US
    Needham Heights, Massachusetts, United States
Apply Now

About

SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
About Us We are a global product design and technology company that creates 5-star rated lifestyle solutions through innovative products for consumers. Our purpose is to positively impact people’s lives every day in every home around the world.
Headquartered in Needham, MA, with offices across North America, Europe, and Asia, we operate in 32 global markets. Founded in 1994, SharkNinja became a publicly traded company on July 31, 2023. Our brands SHARK and NINJA boast a portfolio of 30+ categories and are globally recognized billion-dollar brands renowned for industry-leading innovation.
How We Win As a key player in our team, your role will be pivotal in leading the 5 success drivers below and embodying our mindset to achieve extraordinary results.
Rarely Satisfied Progress Over Perfection Details Make the Difference SharkNinja is actively embedding AI and intelligent automation into its Product Development operating model. The Chief of Staff will be expected to champion this evolution — leveraging AI tools to surface portfolio signals, accelerate decision-making, and elevate the CPO's operating intelligence. This is not a technology initiative; it is a strategic leadership expectation embedded in how this role operates day-to-day.
This role owns the CPO’s geographic expansion agenda across SharkNinja’s 32 global markets — translating market entry priorities into product decisions, roadmap sequencing, and resourcing recommendations. The CoS is not a coordinator here; they are the strategic driver.
This role leads the build of SharkNinja’s cross-category loyalty program— from program architecture and stakeholder alignment through consumer experience design and execution. A rare opportunity to shape how a $4.3B brand earns long-term consumer relationships.
Overview The Chief of Staff, Product Development serves as the operating and strategic backbone of SharkNinja’s Product Development organization — a ~480-person, multi-category, globally distributed function. Reporting directly to the Chief Product Officer (CPO), this role is not administrative or coordinative in nature; it is a force-multiplier role designed to extend the CPO’s reach, protect their strategic focus, and ensure that the organization executes with the discipline, velocity, and clarity that SharkNinja’s growth demands.
The CoS translates the CPO’s vision into operating reality. They own the rhythm of the business, surface and resolve cross-functional friction before it escalates, and build the infrastructure that allows a complex, fast-moving product organization to operate as one coherent system. Beyond core operating responsibilities, this role carries three strategic ownership areas that sit at the intersection of growth and product leadership: geographic expansion, cross-category loyalty program development, and CPO-level strategy management. This role requires exceptional judgment, political intelligence, and the ability to hold complexity without being consumed by it.
SharkNinja is entering a period of significant product-led transformation. This role is critical to ensuring the new CPO lands with speed and impact — and that the organization builds the operating model capable of sustaining the next phase of growth.
Here are some of the exciting things you’ll be doing Strategic Operations & Executive Support
Serve as the CPO’s primary operating partner; own the rhythm of the business including staff meetings, QBRs, leadership offsites, Board prep, and ELT reviews.
Synthesize inputs across the Product Development organization into crisp, decision-ready executive materials and pre-reads.
Monitor and manage the CPO’s strategic agenda; ensure priorities are reflected consistently across the organization and protected from coordination drift.
Identify and resolve cross-functional friction early, before it escalates to the CPO or requires executive intervention.
Represent the CPO’s perspective in senior forums, cross-functional meetings, and planning sessions when delegation is appropriate.
Leverage AI tools to synthesize portfolio signals, surface strategic risks, and equip the CPO with faster, higher-quality decision support.
Drive annual roadmap, dollarization, and long‑range planning processes across product categories in partnership with Finance and Product leadership.
Maintain visibility across the full strategic initiative landscape; surface misalignments between strategy, roadmap, and resourcing and bring recommendations to the CPO.
Partner with Finance and HR on horizon 1–3 investment planning, headcount strategy, and org design decisions.
Champion targeted tool investments tied to operating visibility, roadmap confidence, or decision‑making speed.
Deploy AI‑enhanced portfolio intelligence to surface roadmap risks, prioritization tradeoffs, and resource gaps earlier and with greater precision.
Cross‑Functional Execution & Alignment
Actively unblock cross-functional issues across Product, Operations, Finance, and Legal.
Facilitate alignment on roadmap tradeoffs, investment priorities, and strategic decisions without relying on authority.
Incubate and oversee net‑new programs and initiatives tied to enterprise strategic objectives as assigned by the CPO.
Build deep, trusted working relationships across the PD leadership team, ELT peers, and key functional partners.
Ensure cross‑functional stakeholders have the context and clarity needed to execute against shared priorities.
Own the CPO’s cross‑category geographic expansion agenda; translate global market entry priorities into product decisions, resourcing, and roadmap sequencing in partnership with regional and commercial leadership.
Identify and size geo expansion opportunities across SharkNinja’s 32 global markets; surface white space, assess market readiness, and build the analytical case that connects geo growth to product investment decisions.
Lead the development and operationalization of SharkNinja’s cross‑category loyalty strategy; define the program architecture, align stakeholders across Product, Marketing, and Commercial, and drive execution from concept to consumer experience.
Serve as the strategic thought partner and program manager for high‑priority, cross‑category initiatives that require CPO‑level sponsorship but dedicated day‑to‑day ownership — including loyalty program development, consumer insight infrastructure, and post‑purchase engagement strategy.
Build and maintain a living CPO strategy document that integrates geo expansion priorities, loyalty program milestones, and cross‑category bets — ensuring the CPO’s strategic intent is legible, current, and actionable across the organization.
Org Design & Talent Partnership
Partner with the HRBP on org health assessments, headcount strategy, succession planning, and structural recommendations.
Identify structural gaps, level compression, and span‑of‑control issues; surface findings with recommendations to the CPO.
Support onboarding of new leaders into the PD org; ensure fast connectivity to strategy, culture, and operating model.
Flag talent and leadership gaps that create execution risk against strategic objectives.
Contribute to culture‑setting within the organization, especially during periods of leadership transition and transformation.
Own and continuously evolve executive reporting: dashboards, initiative trackers, pre‑reads, and planning artifacts.
Build standardized operating cadences across the PD org — staff meetings, roadmap reviews, offsites, and decision logs.
Continuously identify opportunities to raise the signal‑to‑noise ratio and reduce coordination overhead for the CPO.
Design mechanisms that scale beyond this role — not workarounds that create dependency on one person.
Lead the evaluation and adoption of AI and automation tools that improve planning accuracy, reporting speed, and portfolio visibility across the organization.
Experience & Qualifications
7–12+ years of experience in strategic operations, chief of staff, management consulting, or product/engineering leadership; prior Chief of Staff experience strongly preferred.
Demonstrated track record operating as a trusted partner to a C‑suite or ELT‑level executive in a complex, fast‑moving organization.
Strong working knowledge of consumer product development, hardware/software roadmaps, or engineering operations; experience in or exposure to geographic market expansion and consumer loyalty program development strongly preferred.
Exceptional ability to synthesize complexity into clear, executive‑ready communications and decisions.
Proven ability to influence cross‑functional alignment without formal authority.
High emotional intelligence; politically aware, discreet, and trusted with sensitive information.
Experience in a high‑growth, multi‑category consumer product company strongly preferred.
Bachelor’s degree required; MBA or advanced degree preferred.
Demonstrated experience applying AI tools, automation, or data analytics within a strategic operations or executive support context.
Hands‑on familiarity with AI‑powered project and portfolio management platforms, executive intelligence tools, or LLM‑based workflow automation.
Comfort operating in an AI‑augmented workflow — using intelligent tools to synthesize signals, surface insights, and support faster, higher‑quality decisions.
Track record of championing AI or digital tool adoption within a cross‑functional team, including managing change and building capability.
Strategic vision for how generative AI and intelligent automation can reshape the operating model of a product organization — from reporting to portfolio tradeoff modeling.
Observable Behaviors (What We Will See)
Proactively follows up on action items without being prompted; owns outcomes, not just process.
Asks incisive, clarifying questions rather than proposing premature solutions.
Brings options, tradeoffs, and implications to the CPO — not just problems.
Builds trust and relationships laterally, not just upward.
Comfortably challenges leaders when priorities drift from strategy; demonstrates bias toward clarity and focus.
Demonstrates calm authority and decisive action under ambiguity and pressure.
Designs durable mechanisms that scale — not workarounds that require their continued presence.
Salary and Other Compensation The annual salary range for this position is:
$220,000 - $295,000 USD
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short‑term disability insurance, long‑term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre‑paid legal insurance, back‑up child and eldercare days, product discounts, referral bonus program, and more.
EEO Statement We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com.
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  • Needham Heights, Massachusetts, United States

Languages

  • English
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