Job Opportunities: business systems analyst
Find business systems analyst jobs near you, whether onsite, hybrid, or remote.Information Technology - Lead Business/Systems Analyst
ArtechUnited StatesJob Title:Lead Business/Systems Analyst Work Location:Montvale, NJ 07645 (Hybrid Onsite) Duration of Assignment:3+ Months Pay Rate Range:$60.00-$70.00/hr on W2 Job Description: Responsibilities: • Lea
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About
Lead Business/Systems Analyst Work Location:
Montvale, NJ 07645 (Hybrid Onsite) Duration of Assignment:
3+ Months Pay Rate Range:
$60.00-$70.00/hr on W2 Job Description: Responsibilities: • Lead Manager for an application portfolio, owning end to end Application Support and Operations for both traditional and AI native/agentic applications, ensuring timely and accurate ticket triage, troubleshooting, and resolution for Multi agent workflows (triage, diagnosis, remediation, communications) • Drive adoption and operationalization of Agentic Operations, including AI assisted triage, diagnostics, self healing actions, and automated communications, ensuring alignment with enterprise controls and reliability standards • Continuously improve support operations by driving: Increased automation and self healing, Proactive monitoring and anomaly detection, Strong documentation, and AI augmented knowledge management • Maintain strong communication and coordination across business stakeholders, engineering, SRE, platform, MSFT, vendor teams on Azure performance, AI service stability, observability, release management, and change coordination • Act with integrity, professionalism, and personal responsibility to uphold Client's respectful and courteous work environment Qualifications: • Minimum five years of recent experience in application support, production operations, or technical service management; minimum three years of recent experience in leadership or manager role • Bachelor's degree from an accredited college or university in computer science, Information Systems, or a related field is required • Strong understanding of Client Azure architecture, monitoring, and operational tooling, including support for AI enabled services such as ASE platform, Azure functions, Azure SQL, .Net, IIS/Windows based environments • Demonstrated ability to operate and scale AI assisted support models, balancing automation with human oversight • Excellent written and verbal communication skills, with the ability to translate complex technical and AI related issues for executive and business audiences • Practical knowledge of ServiceNow, Application Insights, and ITIL based processes
Languages
- English
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