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Business Development Associate, Inside Sales
- Sunriver, Oregon, United States
- Sunriver, Oregon, United States
Über
The position’s responsibilities include delivering market intelligence, prospect and target identification, and lead generation and follow-up. This role acts as a point of contact with prospective customers, identifying and aligning their needs with internal capabilities and ensuring that potential clients are correctly introduced to Serán and our customer experience expectations.
The position includes significant growth opportunities in the company with potential entry into Business development and Marketing roles. Those with direct industry experience in client-facing roles with an aptitude for expanding into a Business Development path are encouraged to apply.
Duties and Responsibilities
Engage with Leads follow up acting as Serán’s first point of contact, ensuring a positive customer experience and rapid feedback
Generate and manage inbound lead follow up process from marketing, BD, and other sources
Through market intelligence, create and prioritize client target and prospect lists based on Serán BD priorities
Support the business development team coordination of cross-functional compilation of answers to RFIs and RFPs
Understand Serán’s capabilities as a first evaluation of the project fit
Qualify active leads to enable the BD team to advance leads to opportunities and ultimately new clients and projects
Collaborate with Marketing and support marketing campaigns
Coordinate with Serán’s SMEs to ensure capabilities are accurately and broadly promoted in the marketplace
Support Serán’s Proposals team in ensuring the accuracy, quality and consistency of proposals are aligned with customer needs
Work with business operations, project management, and scheduling teams to ensure that client timelines are achievable
Work with legal team to support establishing necessary CDA documents for initial project conversations
Work with the business and technical leadership to continuously improve sales process and customer experience
Work with the technical and business teams to evaluate pricing for new and existing equipment and processes
Support field BD as a consultant to help customers select the best possible services for their needs
Contribute to the maintaining of costing templates
Perform timely CRM inputs critical to daily monitoring of business status
May travel to and participates in trade and technical conferences
Scope of responsibilities may increase to align with company initiatives
Performs other related duties as assigned
Required Skills and Abilities
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to prioritize tasks and to delegate them when appropriate
Excellent interpersonal and customer service skills
Excellent sales and customer service skills
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Experience with CRM systems, especially Salesforce preferred
Ability to function well in a high‑paced and at times stressful environment
Proficient with Microsoft Office Suite or related software
Education and Experience
Bachelor’s degree in physical sciences or engineering in combination with;
3-5 years’ experience in a technical pharmaceutical development role
Experience interacting with customers and sales experience, preferred
Physical Requirements
Prolonged periods of sitting or standing at a desk and working on a computer.
Applicants must be authorized to work for an employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Benefits Summary Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long‑term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees’ wellbeing, along with access to pet insurance.
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Sprachkenntnisse
- English
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