Information Technology AdministratorAzenta Inc. • South Plainfield, New Jersey, United States

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Information Technology Administrator

Azenta Inc.

South Plainfield, New Jersey, United States

South Plainfield, New Jersey, United States

Über

Job Title Information Technology Administrator Location South Plainfield, New Jersey Shift Monday - Friday 9:00 am-5:30 pm What You’ll Do Provide technical support for desktop, laptop, and network-related issues for on-site and remote employees. Coordinate, diagnose, and troubleshoot support requests through the IT ticketing system. Deliver timely issue resolution or escalation to the appropriate technical teams as needed. Keep end users and management informed by providing case status updates and clear communication throughout the support process. Document and maintain standard operating procedures and customer service guidelines related to IT support. Participate in infrastructure and information technology projects as assigned. Conduct basic user training on computer applications, systems, and tools when needed. What You Will Bring Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience. 2+ years of IT end-user support or help desk experience. Experience with Active Directory, including computer and user management and Group Policy. Strong troubleshooting skills with Windows operating systems and Microsoft 365 applications. Ability to analyze issues, identify root causes, and resolve moderately complex technical problems. Strong communication and customer service skills with a collaborative, team-oriented approach. Experience working with a help desk or IT service management system. Equal Opportunity Employer EOE M/F/Disabled/Vet If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. Base Compensation $55,000.00 - $69,000.00
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South Plainfield, New Jersey, United States

Sprachkenntnisse

English

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