Senior UX Content Designer - D2CAJ Bell Management Limited • City of London, England, United Kingdom
Senior UX Content Designer - D2C
AJ Bell Management Limited
- City of London, England, United Kingdom
- City of London, England, United Kingdom
À propos
Senior UX Content Designer to play a prominent role in our UX Team, designing clear, compelling and accessible content for our award-winning public website. We are looking for someone with a minimum of 6 years’ experience in UX design with a passion for making content sing and who wants to play a leading role in helping embed a consistent content strategy and voice across our digital channels.
What you'll do
Creativity:
You can demonstrate expertise in creating human, clear, and engaging content experiences that build trust and help users understand complex financial information.
Ownership:
You'll take responsibility for the end-to-end UX design process for the AJ Bell public website - helping shape the wider UX design practice from ideation and structure through to delivery.
Content Strategy: Work hand in hand with our Content team to help them shape our direction using UX principles to achieve our brand promise of feel, good investing.
UX Collaboration:
Work closely with other UX designers within D2C to ensure seamless, accessible, and user-centred experiences.
Brand knowledge:
You'll understand and champion our brand language and values, translating them into content that builds consistency, credibility, and warmth across every page and journey.
Design systems:
Contribute to the development of content standards and patterns within our design system and Figma component library, ensuring clarity, consistency and reusability.
Accessibility:
Write and structure content to meet WCAG standards, ensuring inclusivity for all users.
Decision making:
You can make strategic choices about language, hierarchy and information design, balancing user needs, business goals and compliance considerations.
Research:
Partner with UX researchers to test content and tone, use data to iterate and continuously improve site performance, and make evidence-based recommendations.
Measurement:
Define and track content success metrics — including engagement, readability, comprehension, and conversion.
Communication:
Confidently present and justify content decisions to stakeholders, articulating how your work contributes to business outcomes and user satisfaction.
Advocacy:
Be an advocate for content design across AJ Bell, helping others understand the role of language in shaping user experience.
Mentorship:
Inspire and guide junior content designers or writers, offering constructive feedback and coaching.
Contribute:
Take an active role in UX critique sessions, content reviews and collaborative workshops.
What you'll have
Confident communicator with exceptional writing and editing skills
Passionate about inclusive design, clarity, accessibility and simplicity
Excellent business acumen
Brand awareness and experience translating tone of voice into digital content
Strategic thinker who can connect content decisions to measurable outcomes
Minimum 6 years’ experience in UX content design, content strategy or UX writing
Expert in structuring content for digital journeys and navigation
Deep understanding of user psychology, readability and comprehension
Accessibility expertise
Experience in mentoring or guiding junior writers
Proven ability to manage multiple projects simultaneously
Naturally inquisitive and data-driven
Self-motivated and ambitious
Naturally creative
About us AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.
Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' forsix consecutive yearsand in 2024 named a Great Place to Work®.
At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.
Our perks and benefits
Starting holiday entitlement of 26days, increasing up to 31 days with length of service
Holiday buy and sell scheme
A choice of pension schemes with matched contributions up to 7%
Discretionary bonus scheme
Annual free share awards scheme
Buy As You Earn (BAYE) Scheme
Health Cash Plan – provided by Medicash
Discounted private healthcare scheme and dental plan
Free gym membership, with an on-site gym providing a wide range of free classes
Employee Assistance Programme
Sick pay+ pledge
Enhanced maternity, paternity, and shared parental leave
Discounted nursery fees at Kids Planet on Exchange Quay
Loans for travel season tickets
Dedicated time for proof-of-concepts and assessing new tech
Support to attend conferences, events, and meet-ups
Charitable giving opportunities through salary sacrifice
Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
Parking at Exchange Quay
Personal development programmes built around you and your career goals, including access to personal skills workshops
Ongoing technical training
Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
Monthly leadership breakfasts and lunches
Casual dress code
Access to a range of benefits from our sponsorship deals
At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.
We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
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Compétences linguistiques
- English
Avis aux utilisateurs
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