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Business Analyst
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Business Analyst
- Irvine, California, United States
- Irvine, California, United States
À propos
CLASS SUMMARY Incumbents are responsible for performing professional level analytical support to management in special projects and day-to-day operations, including analyzing, planning and coordinating business process improvements, strategic projects and studies, new program implementations, automation improvements and general business analytics.
DISTINGUISHING CHARACTERISTICS The Business Analyst is the second level in a three level management analyst series. The Business Analyst is distinguished from the Management Assistant by its professional level analytical responsibilities. The Business Analyst is distinguished from the Management Analyst, which has management responsibilities.
(These duties are intended to be representative sample of the duties performed by the class.)
Performs project, system, policy and/or procedural analysis, which includes: conducting research; determining and raising pertinent issues; summarizing findings; presenting results; and, performing other related duties
Analyzes business environments; evaluates, develops, and documents emerging business practices, strategies and standards; analyzes and recommends business process improvements; conducts cost benefit analyses on proposed improvements and/or makes decisions regarding feasibility; prepares related reports, proposals and/or presentations
Performs needs assessment and recommends or develops systems improvements; defines and develops related end-user training requirements; prepares related documentation
Coordinates, plans and manages moderately complex projects related to strategic initiatives, business process improvements, program improvements or implementations, automation improvements
Leads, coordinates, plans and/or participates in/on a variety of meetings, committees, project teams and/or other related groups
May supervise the operations and project plan preparation and execution in assigned area of responsibility
Produces, processes and/or analyzes a variety of information, data and/or studies in assigned area of responsibility
Provides moderately complex level support in assigned area of responsibility
Communicates proficiently and effectively in English, both verbally and electronically (i.e. written documentation, reports, policies and procedures, presentations, e-mail)
Performs other duties of a similar nature or level
POSITION SPECIFIC RESPONSIBILITIES
Analyzing and evaluating business processes and/or identifying and promoting alternative business practices
Analyzing system needs for automating business processes
Collecting, analyzing, summarizing data and documenting findings
Coordinating and leading intra-department, inter-department and/or inter-agency project teams and meetings
Preparing and conducting oral presentations
Developing and implementing department-wide programs
Preparing and evaluating requests for proposals and requests for quotes for services, products or equipment
Writing, negotiating, administering, budgeting, and monitoring leases, agreements, contracts, grants and/or other binding documents
Researching, preparing and monitoring financial documentation including budgets, project estimates, cost benefit analyses
Overseeing, administering and updating websites and other centralized documentation repositories
Developing performance standards and benchmarks; monitoring, researching and reporting actual performance
Developing policies and procedures in assigned area of responsibility
Researching and analyzing complex data related to current and future service delivery
Analyzing documents to identify potential impacts on the Authority
EXAMPLES OF ACTIVITIES
Monitor, evaluate and improve information quality and distribution
Coordinate projects and initiatives within OCFA Departments/Divisions or Sections, partner agencies and the general public; interact with a variety of customers including city staff, volunteer organizations, public safety agencies, home owners, business owners, architects, engineers, consultants, etc.
Serve as systems coordinator for various database systems, work management systems, reporting software and other software, as required within the assigned Department, Division or Section
Communicate and coordinate automation needs and implementation with Information Technology Section and software development vendors
EDUCATION (position requirements at entry)
Bachelor’s Degree in Business Administration, Information Systems, or related field.
EXPERIENCE (position requirements at entry)
Minimum of one (1) year of related analytical and/or project management experience
LICENSES AND CERTIFICATION (position requirements at entry)
Possession of a valid California Class C Driver License is required at time of appointment. This classification is subject to enrollment in the California DMV Pull Notice Program, which periodically provides Risk Management with the incumbent's Driver License record and status.
HIGHLY DESIRED QUALIFICATIONS
Current experience with the Orange County Fire Authority or other municipal agency providing support and enhancement of physical security infrastructure
KNOWLEDGE (position requirements at entry)
Project management methods
Work management methods
Automation concepts, techniques and principles
Business process analysis and best practices
Business requirements development and analysis
Public administration concepts and theories
Financial analysis
Statistical analysis and theory
Communication strategies and techniques
Report writing techniques
Public relations principles
Basic budget administration principles
Principles and practices in assigned area of responsibility
Applicable Federal, State, and Local laws, rules, and regulations
SKILLS (position requirements at entry)
Prioritizing and assigning work
Handling multiple tasks simultaneously
Assisting in developing and implementing procedures
Monitoring budgets
Speaking in public
Analyzing a variety of data and/or information and making recommendations based on findings
Conducting research
Writing reports
Interpreting and applying program/project requirements
Managing projects
Using a computer and related software applications
Preparing and analyzing statistical data
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
The Orange County Fire Authority is an Equal Employment Opportunity Employer.
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Compétences linguistiques
- English
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