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  • Emplois similaires à : Lab Support Assistant
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LEAD MEDICAL SUPPORT ASSISTANTUS Department of Veterans Affairs • Richmond, Virginia, United States
Postuler Maintenant
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LEAD MEDICAL SUPPORT ASSISTANT

US Department of Veterans Affairs
  • US
    Richmond, Virginia, United States
  • US
    Richmond, Virginia, United States
Postuler Maintenant

À propos

Lead Allied Medical Services Assistant The Lead AMSA performs a variety of administrative functions associated with the scheduling of patient care for the Neurology program at VA Medical Center. Duties include but are not limited to:
Provides educational sessions to train new employees in clerical process in an efficient and effective manner to insure that clerical processes, functions and goals are understood and met. Utilize VA policies, regulations, guidelines and process as they relate to the scheduling of patient appointments, consults, NEAR, Electronic Wait Lists, and pre-appointment clinical requirements(i.e. labs, EKGs, x-rays) to ensure readiness for the patient visit. Monitors clinic's Access to care. Monitors ICB usage ensuring insurance is collected at time of appointments and captured appropriately by the incumbent and other scheduling staff. Assist with the clean-up of the EARR (Encounter Action Required Report) and delinquent recall report; supports clinics regarding utilization and clinic profile management i.e. set-up of clinic grids, cancel and restore clinics. Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes. Prepares correspondence and memos as needed. Promotes Veteran registration for and utilization of MyHealthyVet (MHV). Stocks basic office supplies for the executive suite. Enters Veterans seeking emergent/urgent care, scheduling appointments accurately. Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits. Incumbent updates all patient demographics. Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient. Assures that all appropriate VA forms are used correctly and regulations followed. Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations.
Total Rewards of a Allied Health Professional Work Schedule: Monday-Friday; 7:30am- 4:00 pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized
  • Richmond, Virginia, United States

Compétences linguistiques

  • English
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