Offres d'emploi
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Information Technology Specialist
company850United States
DescriptionWe are seeking a hands-on IT Support Technician to support our medical organization across multiple locations.Must have a minimum of 2 years of hands-on IT support ,helpdesk, or desktop sup
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À propos
We are seeking a hands-on IT Support Technician to support our medical organization across multiple locations.
Must have a minimum of 2 years of hands-on IT support ,
helpdesk, or desktop support experience ; healthcare experience is preferred but not required. This role is focused on day-to-day user support, desktop support, workstation issues, printers/scanners, user accounts, onboarding/offboarding, basic Microsoft 365 troubleshooting, inventory, and routine technical issues.
This position works closely with and under the direction of the IT Manager/PACS Administrator. The ideal candidate is comfortable physically going to users' workstations and troubleshooting in person, documenting work clearly, escalating appropriately, and supporting staff in a fast-paced healthcare environment.
LOCATIONS:
On-site, multiple locations (1800 W Hibiscus Blvd Ste 100-106 Melbourne, FL and 6300N Wickham Rd Ste 100 Melbourne, FL 32940)
HOURS:
Full-Time preferred; part-time or flexible arrangements may be considered for the right candidate
ESSENTIAL FUNCTIONS: Provide on-site support to staff across multiple locations. Troubleshoot hardware, software, phone, printer, scanner, workstation, and basic network issues. Provide first-level support for EMR, PACS, RIS, and clinical workflow issues under the direction of the IT Manager/PACS Administrator. Assist with onboarding and offboarding employees, including workstation setup and access coordination. Maintain and support end-user workstations, peripherals, and basic IT equipment. Assist with basic network troubleshooting such as Wi-Fi, DHCP/DNS-related symptoms, cabling, and connectivity issues. Work with vendors on routine support items or escalated issues when directed. Help maintain IT inventory, spare equipment, and basic support documentation. BENEFITS:
(must work 30 hours a week)
401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Requirements
High school diploma or equivalent; 2 -4 year college degree or relevant IT certifications; Minimum of 2 years of hands-on IT support, helpdesk, or desktop support experience; Microsoft certifications (MCSE and/or MCSA) preferred; Strong troubleshooting skills with Windows, workstations, printers, scanners, phones, and common business applications; Basic experience with Active Directory, Microsoft 365, user account management, and permissions; Foundational networking knowledge, including Wi-Fi, cabling, DHCP, DNS, and basic connectivity troubleshooting; Experience with healthcare or clinical systems is a plus; Comfortable with repetitive support work and routine user issues while maintaining a helpful and professional demeanor; Able to work independently while following direction, communicating clearly, and escalating before making major changes; Strong communication skills and patience with non-technical end users.
Compétences linguistiques
- English
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