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Senior HR Analytics & Systems Support SpecialistVenerable • Malvern, Arkansas, United States
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Senior HR Analytics & Systems Support Specialist

Venerable
  • US
    Malvern, Arkansas, United States
  • US
    Malvern, Arkansas, United States
Apply Now

About

Principal Responsibilities HR reporting & analytics: develop, optimize, and maintain standard and ad‑hoc HR reports, dashboards, and metrics leveraging data sources from Workday; create and maintain Workday reports, custom reports, calculated fields, and data extracts. Support the HR team in maintaining department processes and documentation, ensuring alignment with data definitions and governance standards. Gather requirements, propose solutions, communicate timelines and risks, monitor data integrity, investigate discrepancies, and implement controls to improve accuracy, auditability, and repeatability. Ensure reports and extracts follow access controls, confidentiality requirements, and applicable regulations; support audit requests as needed. HR System support: provide functional HR system support with a focus on Workday, including system administration, configuration, maintenance of security and business processes. Serve as primary contact for employees, vendors, and partners for HR system inquiries, issues, and requests, troubleshooting and documenting root causes and preventive actions. Lead testing and documentation of new procedures, enhancements, and modifications to support HR system operations and maintenance. Identify and assess potential HR data security risks, work with HR leadership to mitigate issues. Assist HR Operations team with setup and testing of the annual open enrollment and compensation processes. Manage integration activities, monitor and update, and partner with vendors to support custom integration needs. Maintain process documentation, report catalogs/data dictionaries, job aids, and SOPs for reporting and HRIS support. Manage multiple deliverables and assignments on schedule. Knowledge, Skills, and Abilities Minimum of 5+ years of experience in HR reporting/analytics and HRIS/Workday system support. Advanced Excel skills (complex formulas, pivot tables, v‑lookups, etc.) and strong data validation practices. Strong knowledge of HR processes, HR data structures, and Workday functionality, including reporting, business processes, security, and data governance. Demonstrated skill in report development, troubleshooting, testing, documentation, and data quality management. Excellent communication and organizational skills; ability to explain data and system concepts to non‑technical audiences. Experience gathering requirements and translating them into reporting deliverables and/or system solutions. Strong troubleshooting and customer support skills, with a track record of managing multiple priorities and SLAs. Working knowledge of data privacy principles and role‑based access controls for HR data. Benefits Competitive Compensation, Benefits, Current Hybrid Work Schedule, and a Generous PTO Package.
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  • Malvern, Arkansas, United States

Languages

  • English
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