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Retail Sales Consultant - Full Time Full Time
- South Yarmouth, Massachusetts, United States
- South Yarmouth, Massachusetts, United States
About
~ Providing outstanding customer service with all customer interactions.
~ Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence .
~ Helping customers interpret and clarify their account statements and pay their bills in the store.
~ Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
~ Acting as brand ambassador to promote Comcast/Xfinity products.
~ Maintaining detailed sales product knowledge, including competitive information.
~ We aim to connect our products and services to our customers’ everyday lifestyles.
~ Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. High School Diploma or equivalent
~ Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
~ Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. ~ Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas , Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000(Full Time employees) , Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching.
~…Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
~ Know your stuff , be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
~ Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
~ Support a culture of inclusion in how you work and lead.
~ Do what's right for each other, our customers, investors, and our communities.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Customer-Focused; The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $27.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. High School Diploma / GED Certifications (if applicable) Relevant Work Experience
Languages
- English
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