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Lead Engineer (includes management duties)

New Hall hospital -  Salisbury

Full Time – 37.5 hours per week
 

New Hall Hospital part of Ramsay Health Care UK, one of the leading independent healthcare providers in England. New Hall opened in 1980 and is one of Wiltshire's leading private hospitals with an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.

Key Responsibilities

The Lead Engineer will play a vital role in ensuring the effective operation and maintenance of the hospital site. This position encompasses a range of responsibilities focused on maintaining the highest standards of safety, efficiency, and service across all engineering and maintenance activities.

• Provide engineering, maintenance, and breakdown support to the hospital site, ensuring prompt and effective resolution of any issues that arise.

• Review work orders within the Maintenance Management System (MMS) and allocate the appropriate resources to either site. Serve as the primary day-to-day customer interface for Engineering matters.

• Hold line management responsibility for all on-site engineering operatives within the designated hospital, providing direction and support to ensure high performance.

• Ensure that the Engineering Planned Preventative Maintenance Routine is carried out as detailed in the Standard Operating Procedure manuals, utilising a Computer-Aided Facilities Management (CAFM) based system.

• Guarantee a timely response to all reactive calls within the Service Level Agreement (SLA), maintaining consistent service quality.

• Escalate and manage reactive calls that require specialist attention, coordinating with external contractors to resolve more complex issues.

• Attend, support, and, where necessary, report at hospital governance meetings to ensure alignment with organisational objectives and compliance standards.

• Ensure site safety and operational efficiency by adhering to Health & Safety regulations and proactively identifying and mitigating potential risks. Effectively manage the permit to work system to oversee high-risk activities on site.

• Contribute constructive feedback regarding maintenance findings to support ongoing improvements in planned maintenance and techniques, aiming for a condition-based maintenance approach.

• Serve as the designated Responsible Person (RP MGPS) for Medical Gases first-line support onsite, including authoring low-hazard permits, delivering practical medical gas training, and collaborating closely with the Authorised Person (APMGPS). The Senior Engineering Manager may also assume AP(MGPS) responsibilities.

• Support compulsory audits and assessments such as Legionella, Fire Safety, and Health & Safety compliance.

• Provide operational assistance and input to Project Management as required, ensuring consistency in standards and specifications across the hospital.

• Coordinate and participate in out-of-hours on-call cover for hospital operations as necessary.

Required Skills and Qualifications:

• Proven experience in line management within a maintenance environment, following the completion of an apprenticeship or relevant qualifications.

• Strong background in managing and coordinating contractors and service engineers to ensure effective delivery of maintenance services.

• Possession of City & Guilds Part 3, HNC, NVQ Level 4 or equivalent, preferably specialising in Mechanical or Electrical Engineering.

• Sound understanding of quality management principles, customer satisfaction, and the continuous improvement process.

• Familiarity with Legionella prevention requirements in hospital settings, supporting a safe and compliant environment.

• Excellent written and verbal communication skills, coupled with strong interpersonal abilities to foster effective teamwork and collaboration.

• Demonstrated organisational and time management skills, particularly in environments with multiple and competing priorities.

• Proficient in applying sound fault finding techniques to diagnose and resolve technical issues efficiently.

• Completion of fire safety or fire risk assessment training, supporting best practice in safety management.

• Previous experience working with a Computer-Aided Facilities Management (CAFM) system.

• IOSH Health and Safety and Risk Assessment training, equipping the candidate to assess and mitigate workplace risks.

• L8 / ACOP Legionella training, reinforcing compliance with water safety standards.

Why Join Us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants

• Discounted Bupa Dental Insurance

• Life Assurance (Death in Service) x3 your base salary

• Private Pension, with Ramsay matching up to 5% after a qualifying period

• Employee Assistance Programme

Work–Life Balance

• 25 days annual leave + bank holidays, with the option to buy or sell additional days

• Flexible shift patterns, where possible

• Family friendly policies including enhanced parental leave

• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development

• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts

• Cycle2Work scheme

• Subsidised staff restaurant, where possible

• Free parking on site, where possible

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. 

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. 

We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
 

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.