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Assistant Manager
- Miami, Florida, United States
- Miami, Florida, United States
About
KFC 949 SW 107th Ave, Miami, FL 33174 | E320103 - Miami, FL 33174
Job DescriptionAs the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.
The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.
Essential Functions:
- Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
- Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
- Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
- Food safety - ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
- Inventory management - manage inventory and monitor the effective execution of company policies.
- Financial accountability - optimize profit and control costs.
Job Requirements:
- High School Diploma or GED,
- 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
- Basic personal computer literacy
- Must pass background check criteria and drug test.
- Must have reliable transportation.
- Able to tolerate standing, walking, lifting up to 50 lbs.
Languages
- English
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