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Network Administrator - Senior
- Highland Beach, Florida, United States
- Highland Beach, Florida, United States
About
Essential Job Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Plans, leads and conducts the day‑to‑day operation, administration and all other activities of the NetApp SAN, CommVault System, VMware, Windows Server, hardware and software applications assigned.
Assists in maintaining and updating As‑Built documentation, testing documentation, and other information which depicts the physical and logical configuration of the storage system, backup system, physical / virtual servers and sub‑systems.
Responds to trouble tickets and service request calls, providing assistance and taking appropriate action using a variety of tools.
Provides third tier support in problem escalation process while mentoring and educating tiers one and two.
Communicates with users in a timely manner to ensure problem resolution and takes proactive measures to prevent recurrence.
Installs and configures all necessary software and hardware to support the organization’s business continuity / disaster recovery plan.
Enters and tracks all trouble calls into problem tracking application.
Provides task management and technical support for special projects.
Provides assistance with research and evaluation of proposed hardware and software modifications and upgrades.
Attends classes, seminars, conferences and reviews professional literature to enhance knowledge of trends and developments related to Digital Workspace technologies.
Educational/Experience Requirements
A Bachelor’s degree in Computer Science or related degree preferred, or a combination of education, training, and work experience.
Minimum of 4 years direct senior level technical SAN, Windows Server, physical and virtual infrastructure experience in an enterprise class environment.
Expertise in various system’s hardware, software, physical and virtual infrastructures.
Knowledge of NetApp SANs, CommVault Backup Solution, VMWare ESX, Microsoft Windows Server, Active Directory and other Microsoft server platforms.
Experience with Cisco UCS servers, Nutanix hyper-converged infrastructures and an understanding of specialized medical applications such as EPIC would be a plus.
Excellent communication skills (oral and written) and customer service skills.
Excellent troubleshooting and problem-solving skills. Ability to manage multiple tasks, work individually or as a member of a team, and work under pressure.
Required License/Certifications
NetApp Certified Data Administrator (Preferred)
VMware Certified Professional (Preferred)
Microsoft Certified Systems Engineer (Preferred)
EPIC Client Systems Administrator (Preferred)
Valid driver’s license
Working Conditions and Physical Demands There is a reasonable expectation that employees in this position will not be exposed to blood‑borne pathogens. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Benefits
Medical, Dental, and Vision Insurance
Retirement Plan (with employer match for employees who work more than 1,000 hours in a calendar year)
Paid Time Off
Tuition Assistance Benefits
Employee Referral Bonus Program
Paid Holidays, Disability, and Life/AD&D for full‑time employees
Wellness Programs
Employee Assistance Programs and more
Benefit offerings based on employment status
Compensation $86,006.64—$129,009.96 USD
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Languages
- English
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