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Managing Director, Practice Management
- San Francisco, California, United States
- San Francisco, California, United States
About
Hybrid: 3 days onsite per week
What You’ll Own:
Oversee budgeting, matter management, profitability, billing, collections, and financial performance
Monitor WIP, realization, utilization, and portfolio health metrics
Collaborate with finance and billing teams to ensure accurate invoicing and collections
Analyze key business indicators and identify opportunities for growth and operational improvement
Strategic Leadership
Partner directly with senior attorneys and firm leadership on strategic planning initiatives
Help develop and execute practice group growth strategies
Monitor performance against business objectives and adjust plans based on market conditions and firm priorities
Serve as a trusted business advisor on operational and financial matters
Support key client relationships and ensure exceptional service delivery
Oversee compliance with outside counsel guidelines and client requirements
Coordinate reporting, budgeting, pricing arrangements, and matter planning
Collaborate with client teams to strengthen relationships and improve overall client experience
Operations & Team Leadership
Lead cross-functional teams across finance, marketing, pricing, billing, operations, and administrative support
Drive process improvement initiatives and operational best practices
Optimize workflows, resource allocation, and service delivery models
Mentor and develop team members while fostering a culture of accountability and excellence
What We’re Looking For:
10+ years of law firm or professional services leadership experience
Strong background in practice management, operations, finance, or business management within a legal environment
Experience partnering with senior attorneys, partners, and executive leadership
Proven success managing financial performance, budgeting, billing, and collections
Exceptional communication, executive presence, and relationship-building skills
Strategic thinker with strong business acumen and operational leadership capabilities
Bachelor’s Degree required; JD strongly preferred
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Languages
- English
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