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Part-Time Fuel Attendant/Customer Service Rep.
- Oregon City, Oregon, United States
- Oregon City, Oregon, United States
About
The Fuel Attendant & Customer Service Representative supports the day-to-day operations of the store and fueling station. This position ensures the safe and efficient operation of fuel dispensing, assists customers both inside and outside the store, and maintains a clean, safe, and welcoming environment. The role combines excellent customer service, fueling assistance, and adherence to company safety and operational standards.
Responsibilities and DutiesCustomer Service & Sales
- Greet all customers promptly and professionally, providing a welcoming and positive experience
- Deliver efficient, friendly, and accurate service at checkout and during fueling interactions Communicate promotions, loyalty programs, and product recommendations to customers
- Provide assistance with fueling, propane dispensing, and other customer needs
- Handle customer inquiries or concerns and escalate to management as needed
Fueling Operations & Safety
- Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations
- Verify proper fuel types and pump markings to ensure accuracy and prevent contamination
- Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management
- Follow all safety protocols, including emergency fuel shutoff procedures
- Maintain required training and certifications related to fuel and propane handling
Cash Handling & Register Operations
- Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system
- Perform cash counts, safe drops, and drawer balancing per company policy
- Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)
- Ensure compliance with cash-handling and loss-prevention procedures
Store & Fueling Area Maintenance
- Keep both the interior and exterior areas of the station clean and well-maintained
- Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner
- Clean and restock self-serve beverage and food stations, ensuring freshness and quality
- Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways
- Report maintenance issues, pump malfunctions, or safety hazards immediately
Teamwork & Operational Support
- Collaborate with team members to achieve store goals and maintain smooth operations
- Assist with deliveries, stocking, and merchandise rotation
- Support special projects or promotions as assigned by management
- Follow all company policies, procedures, and operational standards
Education and Work Experience
- High school diploma or equivalent preferred
- Previous experience in retail, fuel service, or customer service environment preferred
- Basic understanding of fuel safety and compliance procedures preferred
- Ability to complete propane training (as required by state/local regulation)
Skill Set
- Strong customer service and communication skills
- Safety-focused mindset with attention to detail
- Ability to multitask and maintain organization in a fast-paced environment
- Dependable, self-motivated, and able to follow direction
- Basic computer and POS system proficiency
- Ability to learn and apply fueling and safety procedures
- Team-oriented attitude with flexibility for various duties
Physical Demands and Work Environment
- Frequent standing, walking, bending, and reaching throughout the shift
- Ability to lift, carry, and move items up to 50 pounds
- Exposure to outdoor weather conditions, including heat, cold, and rain
- Regular exposure to fuel fumes and cleaning chemicals (PPE provided)
- Must be able to work flexible hours, including evenings, weekends, and holidays
- Must be able to communicate clearly in person and over the phone
Languages
- English
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