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About
Business Process Analysis & Workflow Mapping
Facilitate meetings and working sessions with business units and technical teams to understand operational processes. Document current state business workflows including process steps, inputs, outputs, and system interactions. Develop future state process maps and workflows aligned with system capabilities and project goals. Identify opportunities for process improvements, automation, and efficiency gains. Product clear process documentation including:
Workflow diagrams Process maps Business process narratives Standard operating procedures
System Integration & Data Flow Analysis
Assist in documenting system integrations and data flows between enterprise applications Analyze how systems exchange data and identify dependencies between systems. Document integration points, system interactions, and upstream/downstream impacts. Work with technical teams to understand APIs, interfaces, and system dependencies. Assist in identifying risks or gaps related to system integrations.
Requirements Gathering and Documentation
Work with stakeholders to gather and document business and functional requirements. Translate business needs into structured documentation that can be used by development teams or vendors. Develop and maintain artifacts including:
Business Requirements Documents (BRDs) Functional Requirements Use cases and user stories Requirements traceability matrices
Project Management Office (PMO) Support
Support PMO project managers on multiple active projects. Assist with tracking project tasks, action items, and deliverables. PMO administrative tasks Help maintain project documentation Stakeholder Engagement
Work with business units, technical teams, and project manager to ensure clear understanding of requirements and project objectives. Facilitate workshops and discussions to validate workflows and system functionality. Support collaboration between business and technical stakeholders throughout project lifecycles.
Testing & Implementation Support
Assist with development of system testing documentation, including test plans and test cases. Support User Acceptance Testing (UAT) activities and documentation. Validate that system functionality aligns with documented business requirements. Assist with implementation readiness activities as needed.
Required Qualifications
Bachelor's degree in Information Systems, Business Administration, or Computer Science 5+ year of experience as a Business Analyst supporting IT projects or enterprise systems. 5+ years of experience analyzing system integrations and data flows between applications. 5+ years of experience gathering and documenting business functional requirements. 5+ years of experience facilitating meetings and workshops with business and technical stakeholders. 5+ years of experience with system integrations, APIs, and data exchange between enterprise systems.
Preferred Qualifications
Experience supporting a Project Management Office (PMO). Experience working on enterprise IT systems implementations or modernization efforts. Experience using process modeling tools such as Visio, Lucidchart, or similar.
Soft Skills Strong analytical, documentation, and communication skills. About Us InterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
Languages
- English
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