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MD Systems Administrator - TS/SCI w/ polygraph
- Gambrills, Maryland, United States
- Gambrills, Maryland, United States
About
Category: Systems Administrator Travel Required: No Remote Type: No Clearance: TS/SCI w/ polygraph
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier I (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operation, monitoring and problem resolution for all of the client/server /storage /network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provjde detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable operating systems and installs /lo ads operating system software, trouble shoot, maintain integrity of and configure network components along with implementing operating system enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware applications and software integration
Qualifications Fifteen (15) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bache lor' s degree.
Benefits
3 Medical Plan Options
Dental and Vision
FSA, DCFSA, HSA
Life/AD&D Insurance
Short-Term & Long-Term Disability
Employee Assistance Program (EAP)
Training and Educational Assistance
Paid Time Off (PTO)
11 Federal holidays
401k plan with up to a 6% match (100% immediate vesting)
Equal Opportunity Employer Sunayu, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability status, marital status, genetic information, medical condition, or any other characteristic protected by law.
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Languages
- English
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