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Regional ManagerTeamwork Online • West Chester, Pennsylvania, United States
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Regional Manager

Teamwork Online
  • US
    West Chester, Pennsylvania, United States
  • US
    West Chester, Pennsylvania, United States
Apply Now

About

Regional Manager

At All-Star Sports Academy (ASSA), we deliver impact through our mission: "Inspiring and mentoring young athletes to become successful individuals one game, one lesson, and one player at a time." The Regional Manager is responsible for overseeing the daily operations and performance of All-Star Sports Academy Training Center locations within a designated region. This individual will be the primary point of contact for Training Center General Managers and will ensure that all locations are aligned with company goals and standards, with a strong focus on hospitality, safety, cleanliness, customer satisfaction, and team performance. This is a full-time exempt role that reports to the President.

Duties and Responsibilities:

Provide leadership and direction to Training Center General Managers to ensure compliance with company policies and procedures. Responsible for the development and management of respective Training Center budgets. Responsible for the budget attainment of the respective Training Centers in addition to control of costs. Conduct regular Training Center site visits to monitor operations, ensure staff development, policy, performance and standard operating procedure adherence. Ensure excellence in performance and excellence in communication by all staff at each respective Training Center. Ensure that all locations comply with relevant health and safety regulations, including OSHA and other industry-specific standards. Support the training and development of all staff within the respective Training Centers. Ensure all Training Centers operate with a customer centric mindset, ensuring all complaints are handled professionally and within policy. Collaborate with the leadership team to continuously improve the overall experience and operations within the Training Centers. Work directly with Shared Service to facilitate operational needs. Report on Training Center numbers weekly to the President. Maintain a strong understanding of the youth sports industry and market trends to identify new opportunities for growth and stay ahead of the competition. Build and maintain a pipeline of talent to manage team transitions for respective Training Centers. Expertise in All-Star Sports Academy product and service knowledge. Other duties as assigned.

Qualifications:

5+ years of multi-site management experience, overseeing multiple facilities and teams. Proven experience managing and overseeing $10+ million in annual revenue budgets. Baseball/softball background highly preferred; broader sports industry background preferred. Multiple years of experience in a high-performing sales role. Proficiency in systems such as Microsoft platforms, scheduling softwares & a CRM. Proven experience in recruiting, hiring, and developing high-performing teams across multiple locations.

Physical Requirements:

Ability to stand and move throughout indoor and outdoor training centers for extended periods of time Ability to throw batting practice, demonstrate drills, and actively participate in baseball and softball instruction as needed Ability to lift training equipment and supplies consistent with coaching and event setup needs Ability to work evenings, weekends, and in outdoor summer environments as needed All-Star Sports Academy is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

  • West Chester, Pennsylvania, United States

Languages

  • English
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