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Installation Manager
- Los Angeles, California, United States
- Los Angeles, California, United States
About
Bath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we've earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systemsand we bring that same standard to every product we offer.
About the Role: We're looking for an experienced Installation Manager to lead our installation teams. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who's ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.
Key Responsibilities:
- Oversee and schedule all bath system installations
- Lead and support installation crews, ensuring timely, high-quality workmanship
- Review customer contracts and coordinate product orders
- Manage warehouse inventory and vendor relationships
- Ensure full customer satisfaction and follow-up after installations
- Conduct regular check-ins with clients and request referrals
- Handle all permitting, documentation, and CRM updates
- Support installers with on-site issues and service calls
- Analyze job costs and service trends for continuous improvement
- Assist in hiring, onboarding, and training of installation staff
- Manage calendars for installation scheduling and time-off requests
- Maintain accurate records of timesheets, receipts, and job completions
What We're Looking For:
- 5+ years of installation or construction experience
- Background in acrylic bath systems
- Plumbing knowledge (highly preferred)
- Proven leadership and team management skills
- Quality assurance and customer service experience
- Valid driver's license and clean driving record
Compensation & Benefits:
- Competitive salary commensurate with experience
- Supportive and professional work environment
- Opportunity for long-term career growth with a growing company
Join Us! If you're ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we'd love to hear from you!
Languages
- English
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