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Veterinary Receptionist
- Orland, California, United States
- Orland, California, United States
About
All the benefits you deserve —medical, dental, vision, and plus an employee pet discount because we know your pets are family, too! Paid time off. Take the time you need to recharge. 401(k) with a generous company. We invest in your future while you care for our pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment—including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications
Previous experience in a veterinary office is preferred. Basic knowledge of veterinary terminology and procedures Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy Ability to maintain a calm, professional, and positive demeanor
About Bucksport Veterinary Hospital Bucksport Veterinary Hospital is a family-owned, full-service small-animal practice dedicated to keeping pets healthy and happy for life. We provide everything from routine wellness care and vaccinations to diagnostics, surgery, dental work, and emergency support — all in a modern, renovated facility. We believe in preventive care and offer customizable wellness plans that allow pet owners to spread the cost of care over monthly payments while getting access to discounted services and products. At Bucksport, we treat pets like family. Our compassionate and supportive team collaborates to deliver personalized, quality care in a warm and welcoming environment. If you join us, you'll be part of a close-knit practice focused on integrity, teamwork, and a genuine love for animals.
Languages
- English
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