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Assistant Program Director
- San Francisco, California, United States
- San Francisco, California, United States
About
Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco.
St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California's largest homeless shelter, the Division Circle Navigation Center for chronically homeless individuals and couples and the Riley Center - Domestic Violence shelter and services for survivors. We have over 200 employees working in 4 locations. We are proud of our diversity and of our more than 150-year history of helping others in San Francisco. St. Vincent de Paul Society of San Francisco's mission is to offer hope and service, on a direct person to person basis, working to break the cycles of homelessness and domestic violence.
The Assistant Program Director is responsible for assisting the Program Director in running the Multi-Service Center (MSC). This position provides direct supervision and support to supervisors and staff. The Assistant Program Director is a leadership position responsible for the overall operations, and delivery of services at MSC ensuring adherence to City of San Francisco HSH policies and procedures and applicable corporate policies and procedures. This is a Full-Time, Exempt, non-union position.
The Assistant Program Director annual salary range is $73,000 to $76,220 DOE. St. Vincent de Paul of San Francisco offers a robust benefits package that includes:
- Kaiser HMO medical paid in full
- Voluntary dental, vision and life insurance
- 403b retirement plan with employer-paid match after one year of employment
- Employee Assistance Program
- Ten vacation and ten sick days accrued per year, two personal floating holidays and twelve and a half holidays offered per year.
Responsibilities:
- Support and assist the Program Director to oversee the day-to-day operations of MSC.
- Ensure shift supervisors, case managers, and support staff are on-site, and equipped to provide the best care and service to program participants.
- Supervise and coach, Shift Supervisors and Assistant Shift Supervisors issuing disciplinary action as needed.
- Oversee the Work Faire recipients, GA program workers, and volunteers.
- Ensure that the client intake process is adhered to, and all pertinent client information is accurately recorded on all data systems.
- Implement the policies and procedures of the MSC.
- Ensure that the shelter training manual is adhered to and understood by all staff.
- Ensure consistent provision of all services.
- Motivate Supervisors and Assistant Supervisors by providing leadership, guidance, and constructive feedback.
- Participate in staff meetings, as appropriate. Occasionally lead staff meetings as needed.
- Assist in the screening, interviewing, and onboarding of staff as needed.
- Participate in appropriate ongoing staff development and training.
- Ensure SVDP program and client data systems are updated regularly, and assist program data staff, and leadership team with data requests, and system database updates.
- Oversee all facilities, including maintenance, food service, supportive services, and outside vendor relationships.
- Work evening and weekend shifts to meet program needs.
- Perform other appropriate duties as assigned.
Qualifications:
- BA/BS degree in Social Services, Business Management, or a related field. Work experience may be accepted in lieu of a four-year degree.
- Demonstrated supervisory skills.
- Strong organizational and communication skills.
- Prior work experience with homelessness issues, preferably in direct services.
- Knowledge of community agencies and networking.
- Ability to de-escalate crisis situations and make decisions under pressure.
- Ability to multi-task and stay focused in a chaotic environment.
- Sensitivity to the needs of diverse ethnic and cultural populations.
- Ability to maintain professional boundaries with staff, volunteers, and clients.
- Growth-oriented team player.
- Bilingual; English and Spanish or Mandarin preferred.
- Complies with and supports the overall mission, core values and vision of St. Vincent de Paul of San Francisco.
Covid vaccination and negative result on TB test required. Background check completed upon acceptance of job offer.
St. Vincent de Paul Society of San Francisco celebrates diversity, equity, inclusion and belonging and is an Affirmative Action/Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction.
Languages
- English
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