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E-Commerce Manager
- Apopka, Florida, United States
- Apopka, Florida, United States
About
LiveTrends Design Group is a recognized leader in the global home dcor industry, bringing inspiration, creativity, and joy to more than 13 million homes each year. By blending the timeless beauty of Nature with the power of Art, we create distinctive products and experiences that are redefining the home dcor landscape across North America and Europe.
Driven by innovation, exceptional design, and a passion for excellence, our brands: LiveTrends, Urban Jungle, and BeYouare trusted by many of the world's leading retailers, including Lowe's, Target, Costco, Kroger, Trader Joe's, Wegmans, Publix, and more.
Just as importantly, we've built a workplace culture as remarkable as the products we create.
LiveTrends was recently recognized as a Top Workplace and earned additional Top Workplace Culture Excellence Awards for Leadership, Purpose & Values, Innovation, Employee Appreciation, and Professional Development...an achievement that reflects our commitment to developing great people, fostering creativity, and building an environment where employees can thrive.
At LiveTrends, we're not just creating products for homes...we're creating opportunities for talented people to grow, innovate, and make a meaningful impact every day.
The E-Commerce Manager will oversee the day-to-day management and performance of our online sales channels while coordinating with internal teams responsible for content creation and product fulfillment. This role will play a critical role in scaling online sales, improving operational efficiency, and ensuring a seamless end-to-end customer journey. To be successful this candidate needs to combine ecommerce strategy, marketplace management, digital merchandising, analytics, and operational leadership to drive revenue growth, improve customer experience, and optimize ecommerce performance.
Specific Accountabilities
Ecommerce Strategy & Growth
Develop and execute e-commerce growth strategies
Manage online sales performance, promotions, merchandising, and conversion optimization
Identify opportunities to increase revenue, average order value, and customer retention
Monitor ecommerce trends, customer behavior, and competitor activity
Support expansion into new marketplaces, platforms, or digital channels
Platform & Marketplace Management
Own day-to-day management in online portals
Monitor and resolve listing suppression, content errors, and compliance flags
Coordinate new SKU setup and seasonal assortment changes
Manage product launches and seasonal campaigns with Marketing team support
Coordinate with support teams to ensure timely product setup and updates
Maintain brand consistency across all digital storefronts
Product & Merchandising Management
Oversee product assortment, categorization, and merchandising strategy
Manage all product listings: titles, bullet points, descriptions, imagery, and attributes
Ensure 100% of live SKUs have complete, optimized, and retail-compliant content
Analyze product performance and recommend assortment adjustments
Collaborate with product, marketing, and operation teams on campaign execution
Fulfillment & Operations Oversight
Partner with shipping and operations teams to ensure timely and accurate order fulfillment
Monitor inventory availability and coordinate replenishment needs
Help optimize fulfillment workflows and operational efficiency
Address order issues, returns, and customer experience concerns proactively
Analytics & Reporting
Generate weekly and monthly performance reports
Use data to drive strategic decisions and operational improvements
Requirements
Required Knowledge, Skills, & Abilities
Bachelor's degree in marketing, business administration or a relevant field.
57 + years of ecommerce management experience
Experience managing B2B2C or omnichannel e-commerce operations
Strong understanding of e-commerce platforms and online marketplaces
Experience coordinating cross-functional teams
Analytical mindset with experience using ecommerce reporting tools
Strong project management and organizational skills
Excellent communication and leadership abilities
Languages
- English
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