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Bakery Manager
- High Point, North Carolina, United States
- High Point, North Carolina, United States
About
From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
The Bakery Manager has full accountability for developing and maintaining an environment where there is a true commitment to our employees and guests. The Manager runs the bakery and coordinates the departments of baking, frosting, decorating, and guest service. In addition, handles employee schedules and team member issues. Teamwork and guest service are top priorities. Focuses on the best service to our guests and highest quality standards our products.
Responsibilities including but not limited to:
- Responsible for the supervision of all employees in each department
- Motivate employees to achieve maximum effectiveness & possess a strong sense of teamwork
- Provide team member position training according to company guidelines & provide cross-training opportunities for employees
- Create and maintain a positive work environment & promote a genuine care of others needs
- Maintain the safety and security of the bakery and team
- Anticipate potential problems and problem solve
- Represent Nothing Bundt Cakes in a professional manner at all times.
- Fits the Nothing Bundt Cakes Culture and is responsible for developing NbC culture in the team
- Abide by & enforce all NBC policies, procedures & uniform policy and provide ongoing feedback
- Maintain good communication between team members, owners, and the home office
- Be aware of all promotions and offers
- Lead guest service by example at all times. Handle guest relations and assistance
- Pay special attention to guest satisfaction. Exceed Guest expectations - Service - Service - Service
- Monitor inventories
- Reconcile all cash transactions and make bank deposits
- Takes initiative
- Has the ability to work well under pressure & with a sense of urgency.
- Ability to multitask while paying special attention to detail
- Outgoing and friendly personality
- Strong sales ability
- Maintain the cleanliness of the bakery
- Maintain wait times, service and convenience
- Project a positive attitude
Qualifications:
- Positive attitude and good communication skills
- Understanding of and ability to assist in implementing a team approach
- Solid understanding of Guest Service
- Some management experience in retail is a plus
- Cash register skills necessary
- Some merchandising skills helpful
- Excellent grammar and spelling skills
- Computer skills: 60 wpm, general computer knowledge, some Microsoft skills
Perks & Benefits:
- Health and dental insurance offered
- Paid time off provided
- Employee discounts
- We love to celebrate and bring joy to the community
Compensation: $40,000.00 - $45,000.00 per year
Languages
- English
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