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Assistant Team Leader
- Norco, California, United States
- Norco, California, United States
About
Join Our Growing Team!
West Coast Convenience is the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands. Headquartered in Union City, CA, we operate a growing network of convenience stores, fuel stations, and car washes across California. Founded in 1978, the company also develops real estate and owns and operates its locations.
West Coast Convenience continues to expand and is seeking customer-focused individuals who want to make an impact. We are committed to delivering high-quality, better-for-you products, and an exceptional store experience, guided by our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.
If you enjoy a fast-paced environment and are driven by service, innovation, and teamwork, we invite you to join us in redefining convenience for our customers every day.
Position Summary:
As an Assistant Team Leader, you play a critical role in supporting the Team Leader in all aspects of store operations. You help lead the team, ensure operational excellence, and deliver consistent, high-quality customer experience.
This is a hands-on leadership role where you will actively work alongside your teamcoaching, problem-solving, and ensuring daily execution meets company standards. You will also step in to lead the store in the Team Leader's absence.
Primary Responsibilities:
Team Leadership
Help train and coach team members
Provide coaching and support to drive performance
Promote a positive team environment
Lead the store in the Team Leader's absence
Operations
Support daily operations for smooth, consistent execution
Assist with scheduling, timekeeping, and coverage
Handle cash, reports, and store paperwork accurately
Troubleshoot basic equipment issues
Sales & Inventory
Support ordering, stocking, and merchandising
Monitor inventory, reduce shrink, and maintain presentation
Drive sales through promotions and merchandising standards
Track performance and identify improvement opportunities
Customer Experience
Deliver exceptional customer service on every shift
Resolve customer concerns quickly and professionally
Keep the store clean, organized, and welcoming
Compliance & Safety
Follow company policies and regulatory requirements
Support food, fuel, and workplace safety standards
Maintain a safe environment for employees and customers
Perform all other duties as assigned
Requirements & Qualifications:
High school diploma or equivalent
69 months of assistant manager or related experience
Strong math, English communication, and problem-solving skills
Team-oriented, organized, and able to multitask in a fast-paced environment
Reliable transportation and flexible availability, including nights, weekends, and holidays
Retail, convenience, food service, or supervisory experience preferred
Willingness to learn and grow into a Team Leader role
Must be at least 18 years of age
Physical Requirements:
The Assistant Team Leader position requires constant standing, bending and reaching with a moderate amount of manual dexterity, and frequent lifting up to 50 pounds. The Assistant Team Leader must be comfortable working in varied environments, which include outdoor areas during hot summer conditions as well as cold indoor spaces, such as walk-in freezers
Employee Incentives:
- Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
- Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
- Employees that have been with us for 5+ years = 0.40 cents off a gallon of fuel
- MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK
** The company reserves the right to run background checks as a condition of employment**
Languages
- English
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