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Sr Manager - International QA & Menu CommercializationThe Wendy's Company • Miami, Florida, United States
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Sr Manager - International QA & Menu Commercialization

The Wendy's Company
  • US
    Miami, Florida, United States
  • US
    Miami, Florida, United States
Apply Now

About

The Senior Manager directs all aspects of regional menu commercialization of core and assigned products and their corresponding suppliers. They direct Wendy’s International QA programs and partners regarding food safety, quality, nutrition, sanitation, production, CSR and animal welfare of multiple products in accordance with the departmental plan of action and regional regulations. They manage product compliance including auditing, product evaluation, lab testing, data management and other necessary management tools.
Responsibilities include the management, supervision and coaching of region QA/Mencom Managers and associate staff both within The Wendy’s Company international business and indirectly within Franchisees and Suppliers. Responsible for results associated with the compliance program to be above 95%. Additional responsibilities include the development and commercialization of products with international suppliers that are required to support core menu options and innovation. They support SCM on identification and approval of secondary global, regional, local suppliers to achieve DTV goals. The Sr Manager influences and liaises with franchise leadership, and cross functional partners regarding scope and strategy of menu commercialization and product QA program requirements.
Responsibilities
Lead the commercialization of new and improved products, ensuring specifications meet operational and quality standards. Collaborate with suppliers to finalize product development. Deliver specifications and coordinate product launch with SCM and other cross functional partners.
Develop, update, and implement the programs, procedures, and actions necessary to effectively monitor and maintain compliance with food safety and quality specifications of multiple core products and other assigned minor products. Provides technical support to Wendy’s franchise and company store operations.
Oversee scheduling and execution of audits of food processors to ensure attainment of the departmental plan of action and compliance with company specifications and standards concerning food safety, quality, sanitation, production, CSR and animal welfare. Ensures completion of annual third-party audits of assigned product suppliers. Conducts 30% of the audits. Develop solutions and provide recommendations to suppliers and/or QA personnel for corrective action for deficiencies in areas of non-compliance.
Build effective relationships with Operations, Marketing, Engineering, QA, QSCC, and Training to ensure seamless execution of innovation strategies.
Develop secondary sourcing and plant approval to support global, regional, local DTV.
Supervise International Product QA team members within regional responsibility. Manages performance and development of direct reports, including performance and development processes, ongoing coaching & development, and performance management activities as necessary. Influences regional senior leadership on QA product related strategies.
What We Expect From You
Education: Bachelor's Degree is required in Food Science, Meat Science, Microbiology, or a related field.
Knowledge of food science, HACCP, food processing technology, equipment, microbiology.
Minimum 10 years of work experience in food processing QA, Operations, or Commercialization.
Excellent interpersonal and communication skills.
Strong computer skills and knowledge of statistical analysis – statistical process control.
Full English fluency and fluent conversational Spanish required.
Expected Work Location (Field) It is expected you will primarily perform work at Wendy's Restaurants or other field locations as designated by the Company. When not working at a Wendy's location, you may work remotely. Changes to work location arrangements are subject to managerial approval and business needs.
Compensation & Benefits The base pay range for this position is listed below. The actual base salary offered will consider internal equity, budget, and candidate’s job-related knowledge, skills, and experience. It does not include an estimated value for any benefits, bonuses, or other incentives. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.
Benefits include parental leave, free EAP sessions, company 401(k) match, and other offerings. For more details on benefits, visit www.wendysbenefits.com. Note that Wendy’s benefits, bonuses, and other incentives are governed by the applicable legal plans and policies and may be subject to board approval and individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonuses, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its discretion, in accordance with applicable plans, policies, and laws.
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  • Miami, Florida, United States

Languages

  • English
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