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Inside Sales Coordinator I
- Tampa, Florida, United States
- Tampa, Florida, United States
About
Principle Duties and Responsibilities
Maintains frequent communication with customer base and gathers information to ensure their satisfaction
Handles basic issues and problems, and refers more complex issues to higher‑level staff.
Solicits sales orders from existing customers via phone
Develops new customers via "pull" through marketing Phone‑Internet
Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels
Executes market penetration strategy utilizing web‑based sales leads
Communicates sample needs for customers/dealers/contractors with the plant
Corresponds regularly with customers, i.e., Brand Bulletins, Brochures, and any program updates
Helps drive new product sales by communicating unknown products to customers
Works with account managers to comply with customer request and to solve customer problems
Maintains positive relationships with distributors
Works with Product Managers to enhance sales programs
Attends shows and product introductions when necessary
Attends various product trainings, as needed
Prepares various reports and correspondence as required
Performs other duties as required
Qualifications
Minimum of high school graduate
Minimum 0-2 years of experience, preferably in customer service
Possesses beginning to working knowledge of subject matter.
Working knowledge and proficiency in the use of computer and business‑related software, including Microsoft applications (Excel, Word and Outlook)
Working knowledge of various office equipment (computer, scanner, etc)
The Company is an Equal Opportunity Employer.
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Languages
- English
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