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- Jacksonville, Florida, United States
- Jacksonville, Florida, United States
About
General Position Summary Work collaboratively with the Business Unit Leaders to review, analyze and evaluate business systems and user needs in a matrix organization. Document requirements, define scope and objectives and formulate systems and reports to support the overall business strategies. This position is located in Jacksonville, Florida.
Essential Duties & Responsibilities
Determine operational objectives by studying business functions and trends - gather information; evaluate output requirements and formats and create supporting reports
Construct workflow charts and diagrams; study system capabilities; write specifications to encapsulate the business service delivery needs
Work closely with team members to identify opportunities to improve productivity, scalability and profitability of the Business Unit - study current practices, industry trends and identify needs, with a focus on the short and long-term business goals
Recommend controls by identifying problems; writing improved procedures
Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
Prepare technical reports by collecting, analyzing and summarizing information and trends
Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the Business Unit
Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
Suggest changes to Senior Management using analytics to support recommendations - actively participate in the implementation of approved changes
Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational challenges
Required
Transportation and Logistics Experience
Supervisory Responsibilities Requirements: This position does not require direct reports but does require the need to manage groups of people, facilitate meetings and oversee Subject Matter Experts to complete assigned tasks.
Other Duties & Responsibilities
Facilitate large groups, manage conflict and arrive at a comprehensive decision
Follow-up and follow through on deliverables for the business and from SMEs
Participate in, and occasionally manage, daily huddles to ensure all parties are aware of project status, timelines, roadblocks and upcoming deliverables
Other duties and responsibilities as assigned
Education & Experience
Education: Bachelor's Degree or equivalent work experience
Related Experience
Project management engagements
Business requirements documentation skills and/or participation requirements delivery
PMP, CAPM, or CBAP certification or demonstrated knowledge of BABOK helpful
TRAVEL
Some travel required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports.
Ability to speak effectively before groups of customers or employees of organization.
Excellent written and verbal communication skills.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Operations
To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS, timekeeping and other applications used in the performance of job duties.
Proficiency in advanced Excel, BI tools, SQL, and experience with ERP/financial systems
Process mapping experience using Visio or other mapping application
Planning/Organization
Ability to prioritize and re-prioritize as situations and needs change throughout the workday
Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
Working Conditions
Cubicle working environment
Noise level in the work environment is usually moderate
Physical/Environmental Demands Activity
Stand - Under 1/3 Time
Walk - Under 1/3 Time
Sit Over 2/3 Time
Use hands to finger, handle, or feel - Over 2/3 Time
Reach with hands and arms under 1/3 Time
Climb or balance None
Stoop, kneel, crouch or crawl Under 1/3 Time
Talk or hear over 2/3 time
Taste or smell None
Other - None
Physical Activity Level
The employee must occasionally lift and/or move up to 10 pounds.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
The employee is occasionally required to reach with hands and arms.
Manual Dexterity
Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.
Special Vision Requirements
Specific vision abilities required by this job include close vision and ability to adjust focus.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Languages
- English
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