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Care Transition Coordinator - Hospice Sales
- Saraland, Alabama, United States
- Saraland, Alabama, United States
About
Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.
What Sets Us Apart?
Drive Innovation. Deliver Impact - Join a mission‑driven team where your work directly contributes to advancing patient care. As a key player in a forward‑thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families - today and into the future
Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.
Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.
Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.
Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well‑being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.
Care Transition Coordinator – Hospice Field-Based | Relationship-Driven | Referral Growth & Care Coordination
Role Overview The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to VitalCaring’s hospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care.
This is a high‑impact, relationship‑driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth.
Key Responsibilities
Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions
Execute structured, effective sales calls including pre‑call planning, relationship building, needs discovery, and closing
Build and maintain strong relationships with referral partners through consistent communication and service excellence
Develop and execute strategies to grow market share and drive referral volume
Track, manage, and document sales activity across referral sources using CRM tools
Achieve established referral and admission goals
Relationship Building & Collaboration
Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders
Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions
Represent VitalCaring professionally across all healthcare settings
Participate in community outreach and events to promote services and strengthen partnerships
Care Coordination Support
Facilitate smooth transitions for patients into home health or hospice services
Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery
Ensure accurate and timely documentation in CRM and EMR systems
Required Qualifications
Bachelor’s degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience)
Minimum of two (2) years of healthcare or related sales experience
Strong communication, relationship‑building, and influencing skills
Ability to manage multiple priorities in a fast‑paced, field‑based environment
Proficiency with Microsoft Office and CRM systems
Demonstrated ability to work independently and drive results
Valid driver’s license and reliable transportation
Preferred Qualifications
Experience in home health, hospice, or post‑acute care
Existing relationships with referral sources (hospitals, SNFs, physician offices)
Familiarity with EMR systems and healthcare referral processes
Work Environment & Expectations
Field-based role with regular travel within assigned territory
Frequent interaction with hospitals, skilled nursing facilities, and physician offices
Fast‑paced, goal‑oriented environment focused on referral growth and patient access to care
Requires strong time management, organization, and proactive follow-through
Flexible schedule to meet referral partner and patient needs
Benefits
Medical, Dental, and Vision coverage
Virtual care and mental health support
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Supplemental health and life insurance
401(k) with company match
Employee referral program
Prepaid legal services
Identity theft protection
Work-Life Balance & Perks
Generous paid time off
Tuition and continuing education reimbursement
EEO Statement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job‑related qualifications, skills, and business needs.
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Languages
- English
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