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- Marlborough, Massachusetts, United States
- Marlborough, Massachusetts, United States
About
Job Description IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life.
Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society.
Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits.
Immediate Supervisor: IT Manager - US
Description
IPG Photonics is seeking a highly motivated and experienced individual to join our expanding IT team and work in a growing, dynamic, high-tech manufacturing company. As a Systems Administrator, you will help develop, maintain, and secure our global infrastructure. The ideal candidate is a flexible, driven, diligent worker that can analyze the environment both as a whole and in detail to provide necessary business systems and services to the organization that meet business objectives and SLAs.
Responsibilities
Create and maintain system configuration, and troubleshooting documentation as needed
Review all policies and procedures and ensure they are being adhered to
Proactively troubleshoot and test application performance for potential bottlenecks and identify areas for continual improvement
Operational Management
Provide 2nd & 3rd level IT support and participate in the scheduled on-call rotation
Lead vulnerability mitigation and scheduled system patching cycles
Actively claim, triage, and resolve IT tickets and contribute to the team’s overall SLA matrixes
Configure, install, hardware upgrade and review infrastructure systems to ensure their smooth and reliable operation for fulfilling business objectives and processes
Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices as needed
Participate in outage/incident bridge calls as needed
Hands on administrating infrastructure services including but not limited to Microsoft Active Directory and Entra ID, Azure, Server Deployment, Citrix, Microsoft 365, Nutanix, VMware, Veeam Backup, Nutanix, Microsoft Intune, MFA and any other duties assigned by the manager.
Administer Azure and AWS, including license management, platform deployment and connectivity
Assists with maintaining and administration of spam filter systems.
Monitors and analyzes infrastructure systems and business applications for advanced notification of potential issues and identify and recommend proactive resolutions
Ensures infrastructure systems and applications are compliant to meet the highest levels of security and data integrity
Coordinate with vendors and other IT personnel for problem resolution
Perform installation and migration of systems and services at branch locations
Project Management
Follow assigned project tasks and commit to timelines
Provide weekly status update on all assigned projects tasks
Recognize roadblocks and work to resolve them before they impact schedules
Requirements
3+ years of experience in infrastructure support roles
3+ years hands‑on experience working with Microsoft Azure or equivalent, Active Directory, Group Policies, DNS, DHCP, LDAP, Windows, and Linux operating systems, Veeam, Microsoft Exchange, Nutanix, VMWare and Monitoring Tools.
SSL Certificates and Certificate Authorities
Ability to work independently as well as in a team environment
Demonstrate a strong understanding of ITIL best practices and experience with an ITSM tool
Excellent hardware and software troubleshooting experience
Strong interpersonal, written, and oral communication skills
Self‑motivated and directed, with keen attention to detail
Proven analytical and problem‑solving abilities
Strong customer service orientation. Ability to verbally communicate complex concepts and address sensitive situations, resolve conflicts, negotiate, motivate, and persuade others
Experience working in a team‑oriented, collaborative environment
Migration from on‑premises Exchange to Office 365
Experience with SSO, specifically Entra ID and Microsoft SSO
Experience with PowerShell scripting
Knowledge of networking configurations, installation, and maintenance
Merger and Acquisition experience
Education & Certification
BS degree in Computer Science, Engineering or related subject or equivalent experience
ITIL, Microsoft, VMWare, Nutanix, Cloud Certifications are a plus
Location(s) 377 Simarano Drive, Marlborough, Massachusetts 01752, United States
Employment Type Exempt
Wage Information MA: $74,956 - $99,316
US Benefits Information Pay Range :
The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience.
Other Compensation : Employees in this role are eligible for additional rewards which could include:
Annual Discretionary Bonus or Sales Bonus as Applicable
Benefits Provided : All Regular US employees receive:
Paid vacation time accrued based on years of service
Benefits eligibility may differ for reduced hour schedules
Additional Benefits Offered : IPG also offers access to:
Medical, dental, and vision insurance plans with options for HSA/FSA
Dependent Care FSA
Paid Basic Life and AD&DD Insurance
Short-term and Long-term Disability insurance
401(k) plan with Company matching
Employee Stock Purchase Plan (ESPP)
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Adoption Assistance
Pet Insurance
Bright Horizons Backup Care
Bright Horizons College Coach
Deadline and How to Apply This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting.
For full consideration, please click on the link to apply.
If you believe you have been a victim of a fraudulent job offer concerning IPG, please send an email to phishing@ipgphotonics.com. Please use the term FRAUDULENT JOB OFFER in the subject line and please send any email communication with the scammer as an attachment.
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Languages
- English
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