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Manager, Training
- Charlotte, North Carolina, United States
- Charlotte, North Carolina, United States
About
Do you possess strong knowledge of Lean methodologies, Six Sigma principles, and continuous improvement frameworks? We are seeking a strategic and hands-on Training Manager to lead the development and execution of training programs across our logistics operations. This role will be responsible for enhancing employee capability, onboarding new hires, and driving performance through structured learning initiatives across distributed teams. This role requires extensive travel (up to 5070%) to various U.S. sites, to support in-person training and team development initiatives.
About the Role
Responsible for establishing, governing, and executing a comprehensive training and competency framework that enables both new site launches and steady-state operations to achieve and sustain operational excellence. This role may be site-based or traveling/launch-focused, depending on business need, and ensures consistent application of DP World's training standards across locations. The position owns the end-to-end development, standardization, and delivery of trainingcovering process documentation, instructional design, systems readiness, and trainer capabilityto ensure operational processes are effectively taught, embedded, and transitioned to local teams once required competence is demonstrated. Through robust standards, role-based curricula, and a scalable Train-the-Trainer (TTT) model, the Training & Standards Manager ensures audit-ready compliance, high adoption of systems and processes, and long-term site sustainability. The role links training effectiveness to operational KPIs to ensure each site is equipped to operate independently beyond launch or stabilization.
Key Responsibilities
- Training Standards & Governance
- Process Documentation & Enablement
- Training Delivery & Trainer Excellence
- Systems & WMS Readiness
- Launch Support & Transition (as applicable)
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
Languages
- English
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