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Sales CoordinatorDurex Industries • Cary, North Carolina, United States
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Sales Coordinator

Durex Industries
  • US
    Cary, North Carolina, United States
  • US
    Cary, North Carolina, United States
Apply Now

About

Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.
Durex Industries has over 40 years’ expertise in the thermal control business. A trusted custom thermal solutions supplier and engineering design partner for customers across a range of industry sectors, it also offers engineering, manufacturing, testing and laboratory and quality assurance services.
Durex serves businesses in sectors including process industries, life sciences, plastics processing, food and packaging, aerospace, defense, and security. Its innovative bespoke solutions – such as retrofitting heating elements to prevent outdoor beverage dispensers from failing in low temperatures and custom‑made circulation heaters to heat fuel in large ship engines.
The Role As the Sales Coordinator, reporting to the Sales Director – Durex Industries, you will provide critical support to all functions for the IEH Americas commercial sales and marketing teams. The Sales Coordinator will be integral to activities that facilitate the successful sale of Durex products throughout the assigned territory. These activities will include administrative support, sales team support, customer relations and new customer onboarding, coordination of internal and external communications, metric reporting, marketing support, and contract management support.
Your Responsibilities
Manage NDA and contract approval processes to ensure timely execution and compliance with company policies
Oversee Delegation of Authority (DOA) processes, ensuring adherence to governance and approval frameworks
Support internal audit activities, including documentation preparation and cross‑functional coordination
Provide intercompany coordination support to facilitate alignment and operational efficiency across business units
Lead customer and sustainability survey initiatives, including distribution, tracking, and reporting of results
Develop and maintain customer experience reporting, delivering insights to support continuous improvement
Support sales communication efforts, including preparation of memos, announcements, presentations, and broadcast messaging
Partner with marketing to support case study development, event coordination, sales materials, branded apparel, and lead management efforts
Collect, analyze, and distribute target market data to support sales strategy and pipeline development
Coordinate and manage onsite customer visits to ensure a professional and seamless experience
Facilitate new customer onboarding processes, ensuring smooth transition and strong initial engagement
Provide administrative and operational support to sales leadership as needed, contributing to overall team effectiveness
Requirements
Education: Bachelor’s Degree or equivalent combination of education and experience
Experience: 5+ years of experience supporting business operations, sales, or commercial teams
Knowledge, Skills, And Abilities
Excellent organizational skills with strong attention to detail and accuracy
Ability to manage multiple projects simultaneously and adapt to shifting priorities
Strong interpersonal and communication skills, with the ability to work effectively across cross‑functional teams
Proven ability to build relationships and influence stakeholders at various levels
Demonstrated business acumen with a proactive, solutions‑oriented mindset
Experience supporting or working within structured processes (e.g., contracts, compliance, audit support)
Strong analytical skills with the ability to compile, interpret, and present data and insights
Experience coordinating projects, events, or operational initiatives from planning through execution
Proficiency in Microsoft Office tools (Excel, PowerPoint, Word); experience with CRM or business systems preferred
Pay Range: $63,308 - $75,000
At Durex Industries, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.
Durex Industries is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.
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  • Cary, North Carolina, United States

Languages

  • English
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