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Director of Information TechnologyNext StepCharlotte, North Carolina, United States
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Director of Information Technology

Next Step
  • US
    Charlotte, North Carolina, United States
  • US
    Charlotte, North Carolina, United States

About

Director of Information Technology, Charlotte, NC

The Director of Information Technology will lead the IT department staff and technology solutions.

Responsibilities:

  • Effectively lead the day-to-day operation of the Information Technology department.
  • Ensure technology meets the needs of the business.
  • Partner with leadership in creating the technology roadmap.
  • Execute against technology vision consistent with products being delivered.
  • Manage projects within reasonable timeframes and budgets.
  • Maintain effective partnerships across the organization, and be able to influence management, peers and project staff through an inclusive style, leadership ability.
  • Ensure vendors are supporting the designated environment within the organization.
  • Ensure systems facilitate appropriate data access, integrity, reporting, and analysis capabilities.
  • Continually seek ways to leverage technology to improve organizational efficiencies.
  • Review existing technology choices regularly to ensure they still meet the requirements of the company and properties.

Qualification:

  • Bachelor's Degree in IT or a Computer Science, or Business Administration; or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
  • 3+ years of successful IT management experience.
  • Manage a team of 5-10 people.
  • Experience in managing large scale IT projects.
  • Experience managing enterprise systems in a corporate IT environment.
  • Experience creating and issuing standards and policy in a corporate IT environment.
  • Management experience with multiple locations or multiple outlets preferred.
  • Excellent technical knowledge of technology disciplines and how systems integrate with multiple environments and other systems.
  • Excellent working knowledge of restaurant systems, including but not limited to point of sale (hardware and software), network, inventory, labor, payment systems, and guest-facing technology.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination and management of people.
  • Strong interpersonal, teamwork, and communication, mentoring, and listening skills.
  • High level of attention to detail.
  • Strong skill in reading, writing, math, and interpreting general business documents.
  • Strong computer skills and knowledge of computer POS systems and server environments.
  • ServiceNow or other help desk ticketing systems a plus.
  • Strong Project Management skills.
  • Ability to work independently and collaboratively with other departments.
  • Ability to prioritize and manage multiple projects with sensitive deadlines.
  • Ability to travel when needed and open to work nights, weekends and holidays.
  • Ability to comply with federal, state, and local regulations, and company safety policies.
  • Proactively initiates, develops, and maintains effective working relationships with business leaders and team members.

Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.

  • Charlotte, North Carolina, United States

Languages

  • English
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