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Technical Content EngineerCboe Global Markets • United States
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Technical Content Engineer

Cboe Global Markets
  • US
    United States
  • US
    United States
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About

Associate Technical Content Engineer
Cboe Global Markets is building the next generation of its technical content capability - and the Associate Technical Content Engineer is a foundational member of that effort. This role sits at the intersection of structured authoring, technical communication, and AI-assisted content delivery, producing the notices, specifications, and documentation that market participants around the world rely on to operate effectively. The Associate Technical Content Engineer will utilize DITA content management systems and AI/automation tooling to create, organize, and deliver technical content - including trade desk notices, technical specification updates, and internal operational documents - in support of the Global Operations department. This is an opportunity to shape how one of the world 's largest exchange operators communicates technical change to global market participants, with real tools, real stakes, and a team actively investing in AI-driven content workflows. You will be expected to take a process engineering-first approach to this role, supported by your supervisor and peers in day-to-day responsibilities, with clear pathways for growth as the Technical Content Development function expands. Major Job Duties Technical Content Creation and Delivery Structured Authoring and Content Systems (DITA/CCMS) Cross-Functional Collaboration and Technical Discovery Documentation Standards and Quality Control AI-Assisted Workflows and Process Improvement Procedures and Knowledge Management The Ideal Candidate Has Bachelor 's Degree: Technical Writing/Communications, English, Computer Science, Software Engineering, Project Management, Business, Financial Services, or a related discipline. Area of Expertise and/or Skills: Technical writing, content engineering, or structured authoring DITA or structured authoring methodology (e.g., CCMS) AI and/or automation tools applied to content workflows Cross-functional collaboration on technical documentation Version control, content reuse, and metadata management XML content validation and troubleshooting, preferred Additional Requirements Communication Excellence Structured Content Mindset AI and Automation Fluency Financial Services or Exchange Operations Context Process Improvement Orientation Attention to Detail and Quality Benefits and Perks Fair and competitive salary and incentive compensation packages with upside for overachievement Generous paid time off, including vacation, personal, sick days, and annual community service days Health, dental, and vision insurance, including access to telemedicine and mental health services 2:1 401(k) match, up to 8% - matched immediately upon hire Discounted Employee Stock Purchase Plan Tax Savings Accounts for health, dependent, and transportation Paid tuition assistance and education opportunities Generous charitable giving company match Paid parental leave and fertility benefits Employee referral bonus program Complimentary lunch, snacks, and coffee in any Cboe office On-site gyms and discounts to other fitness centers
  • United States

Languages

  • English
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