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Linguist and Software Quality AssuranceSPECTRAFORCE • Plano, Texas, United States
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Linguist and Software Quality Assurance

SPECTRAFORCE
  • US
    Plano, Texas, United States
  • US
    Plano, Texas, United States
Apply Now

About

Job Title
Linguist and Software Quality Assurance I Location:
Plano, TX (Hybrid – 4 days onsite) Duration:
12 months Responsibilities
Expand tool utilization to ASR / Bixby to scale and expand MQL TC data sets. Promote engineering on internal platforms, support and drive NMT improvements (main contributor for Spanish translation). Ensure the successful execution of multiple projects simultaneously. Continuously improve test coverage, efficiency, and effectiveness by identifying areas for automation and optimization. Demonstrate exceptional problem-solving abilities and debugging/log analysis skills. Evaluate defects/issues based on market impact and product specifications (technical). Communicate high-priority risk defects/events to middle and upper management. Prioritize and manage multiple projects in a fast-paced environment, communicating quickly with key stakeholders. Maintain up-to-date competitive knowledge on voice quality market trends. Gather and analyze data from multiple sources; prepare spreadsheets, charts, graphs, and information as needed to plan and prioritize work. Communicate professionally with internal/external teams to build and maintain rapport. Determine course of action to complete objectives with limited instruction; follow standard practices and procedures. Conduct usability testing across platforms to identify friction points and accessibility issues. Design, run, and evaluate prompt-based test scenarios to ensure high-quality language model outputs. Collaborate with UX designers and product managers to validate design assumptions through user-centered QA practices. Create and maintain prompt evaluation frameworks, including edge cases and expected output quality. Report usability bugs and inconsistencies in AI-driven features with user impact assessments. Define metrics and standards for prompt performance (e.g., coherence, relevance, tone). Work with ML/NLP engineers to provide feedback on model behavior from QA and UX perspectives. Automate prompt validation where possible using internal tools (e.g., Gemini Prompt Tool). Support continuous improvement of UX and AI feature integration through data-driven QA practices. Document test cases, user flows, and prompt strategies for internal reference and training. Evaluate model output quality across diverse scenarios and edge cases. Display strong language, creativity, and logical reasoning; demonstrate problem-solving, communication, and organizational skills; work independently with limited supervision. Qualifications
Ability to speak English fluently and record audio to improve product quality; ability to write code and scripts to execute test data on ASR/Bixby speech and translation models. Android experience (intermediate) required for developing small apps to assist testing and build proof-of-concepts. Experience in software QA is desirable; experience in ML/AI systems is desirable. Experience in the Mobile/Telecom industry is desirable. English (business proficiency) and Spanish (business proficiency) speaking/reading/writing preferred. Proven experience with QA test plans, manual/automated test execution, and defect management. In-depth knowledge of product quality management and QA lifecycles. Familiarity with LLMs and prompt engineering tools; familiarity with ML concepts, NLP, and evaluation techniques (e.g., BLEU, TER, COMET). Passion for learning and keeping up with evolving technologies; understanding how technology affects culture and society. Self-starting, proactive, and able to engage with multiple teams in multiple locations; can-do attitude and willingness to take ownership to complete tasks; strong multi-tasking skills. Excellent problem-solving and organizational skills, with strong written and verbal communication. Education
1-3 years software development experience required. BS in Computer Science/Engineering or related field required. MS in Computer Science/Engineering or related field preferred. Seniority level
Not Applicable Employment type
Contract Job function
Information Technology Industries: Staffing and Recruiting Note: All content reflects the responsibilities and qualifications of the role as provided; no additional information was added.
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  • Plano, Texas, United States

Languages

  • English
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