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Solutions architect (Central)
- Chicago, Illinois, United States
- Chicago, Illinois, United States
About
This is a full‑time, hybrid role based out of our New York hub. You will report directly to the senior manager, solutions architecture.
What you’ll do
Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI‑powered work
Architect and design robust, scalable, and secure generative AI solutions for enterprise clients, leveraging WRITER's platform, APIs, and custom applications to solve critical business problems
Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time‑to‑value for customers
Serve as a trusted technical advisor to C‑suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise‑level architecture roadmaps
Partner closely with WRITER's product and engineering teams, providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs
Champion the adoption of WRITER's platform and APIs, educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions
What you need
5+ years of experience in technical customer‑facing roles such as solutions architect, enterprise architect, or sales engineering, ideally within a high‑growth, B2B SaaS company serving Fortune 500 clients
Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices, with a passion for staying ahead of the curve in this rapidly evolving field
Experience in Python, proficiency with APIs, and end‑to‑end orchestration, to augment AI workflows and integrate AI capabilities into complex enterprise systems
Exceptional communication and presentation skills, able to simplify complex technical concepts into clear, compelling business language for diverse audiences, from technical teams to executive leadership
A highly versatile and tenured problem solver, capable of leading multi‑stakeholder discovery sessions, uncovering root causes, and architecting innovative solutions to complex business and technical challenges
A builder's mindset and a proven ability to connect deeply with customer needs, challenge the status quo with innovative AI solutions, and own the technical success and impact of client engagements
Benefits & perks (US Full‑time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early‑detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work‑life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company‑wide off‑sites and team off‑sites
Competitive compensation, company stock options and 401k
WRITER is an equal‑opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Languages
- English
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