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Inside Sales Representative
- Bridgewater, Virginia, United States
- Bridgewater, Virginia, United States
About
What You Will Do
Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
Ensure Customer inquiries/issues are addressed/ resolved to completion
Ensure accuracy of data and requirements in SAP
Manage execution, requirements and maintenance of Customer Programs
Resolve Order-related issues with intercompany departments
Issue Quotations and follow-up on the status
Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers
Prepare Order, RMA and Forecast status reports.
Backup Account/Sales Managers during Travel
Update Customer portals
Issue open order ECOs
Basic Qualifications
2+ years of experience in a customer-facing service role
Experience working in SAP
Intermediate excel skills (reporting, data tracking, analysis)
Strong organization, attention to detail, and follow-up skills
Ability to multi-task and manage a high volume of work effectively
Strong written and verbal communication skills
Preferred Qualifications
Bachelor's degree (BA/BS)
Experience with similar optical connectivity products
Experience in connectors, high-tech, or manufacturing industries
Familiarity with order-to-cash processes and production environments
Experience with Power BI or similar reporting tools
For this role, we anticipate paying $60,000 - $80,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.
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Languages
- English
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