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Channel Sales Operations Manager (Sales Operations Department)
- New York, New York, United States
- New York, New York, United States
About
Are you ready to be part of something big? We’re hiring for the Channel Sales Operations Manager (Sales Operations Department) on our Sales Team! Why Semrush?
We are a global leader in online marketing technology, meeting market demand with rapid scaling. Don’t miss the chance to join our unstoppable momentum and make history with us! Highlights
Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 $400M+ Annual Recurring Revenue 118,000+ paying customers worldwide 1M+ freemium users Exceptional demand for our new Enterprise platform, with deals secured from global giants like P&G, Tesla, FedEx, Samsung, Amazon, and others. Responsibilities
Develop, implement, and optimize operational processes that support channel sales execution. Partner with sales leadership to streamline partner onboarding, deal registration, and enablement workflows. Identify and drive optimization initiatives to enhance partner sales process efficiency, such as lead prioritization, sales action notifications, and pipeline management. Build and maintain scalable systems to manage partner lifecycle data. Own regular and ad‑hoc reporting on channel performance, including partner‑sourced and influenced revenue, pipeline, productivity, and ROI metrics. Collaborate with RevOps and Finance teams to ensure accurate attribution of partner deals. Provide insights and recommendations to drive partner sales strategy and execution. Manage the design, modeling, and administration of partner‑facing and internal channel team incentive programs. Ensure timely, transparent, and accurate payout processes for partner and internal channel compensation plans. Serve as the point of contact for channel‑related systems (e.g., Salesforce, PRM, BI tools). Identify gaps in tooling and lead implementation of partner management platforms as needed. Design and manage the end‑to‑end Partner Program framework, including tiering, onboarding/offboarding, performance metrics, governance, and programmatic requirements. Work closely with Partnerships, Finance, Legal, Marketing, and RevOps to align on processes, forecast accuracy, and GTM execution. Support quarterly and annual planning for channel targets, KPIs, and headcount models. Qualifications
5+ years in sales operations, revenue operations, or channel operations within a B2B SaaS environment. Experience working with or supporting indirect/partner sales teams. Strong proficiency in Salesforce CRM and BI/reporting tools (e.g., Looker, Tableau, Excel). Analytical mindset with the ability to translate data into actionable insights. Highly organized with a strong attention to detail and a systems‑thinking approach. Excellent communicator with a collaborative, team‑first attitude. Preferred
Experience with channel partner ecosystems (agencies, resellers, tech integrations). Familiarity with PRM tools. Previous work in the martech or digital marketing software space. About the Team
The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through Our One Semrush Selling Approach and World‑class Enablement Programs, We Equip Our Team With The Tools, Resources, And Training Needed To Exceed sales goals, Maximize earning potential, and Deliver meaningful results for our clients. What’s In It For You
Unlimited PTO Health insurance Travel insurance Flexible working hours Employee Assistance Program Employee Resource Groups Paid parental leave Relief Fund Corporate events, teambuildings Snacks, drinks at the office Diversity, Equity, and Inclusion
Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. Our New Colleague, We Are Waiting for You!
Jane Megrian Recruiter
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Languages
- English
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