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Data Analyst/Dashboard DeveloperKoniag Government Services • United States
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Data Analyst/Dashboard Developer

Koniag Government Services
  • US
    United States
  • US
    United States
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About

Koniag IT Systems LLC, a Koniag Government Services company
,
is seeking a Data Analyst/Dashboard Developer with an active Secret security clearance (must upgrade to TS/SCI) to support KITS and our government customer at Langley Air Force Base, VA. This position is onsite.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
The Data Analyst / Dashboard Developer builds, maintains, and continuously improves the live Performance Dashboard that serves as the authoritative source for all contract performance data. Integrate data feeds from training systems, token management platforms, help desk operations, and workflow development pipelines into a unified dashboard accessible to the Contracting Officer's Representative (COR) and ACC leadership without requiring manual reports from the Program Manager. This is not a periodic reporting role. Build a real-time performance intelligence system that enables proactive decision-making, identifies emerging risks before they become performance failures, and demonstrates mission value through documented metrics. Works directly determines whether ACC leadership trusts the data they see—or whether they question every number.
Essential Job Functions:
Live Performance Dashboard Development & Maintenance:
Build and deploy thelive Performance Dashboardwithin60 days of contract awardonPower BIhosted on FedRAMP-authorized orDAF365platforms
Integrate data feeds from multiple source systems including:
Token and License Management System (TLMS)– token allocation, utilization, compliance status by wing and directorate
Learning Management System (LMS)– training completions, assessment scores, proficiency tracking
Help Desk Ticketing System– response times, resolution rates, recurring issue categories
Integrated Master Schedule (IMS)– task completion, schedule performance, milestone tracking
Workflow Development Pipeline– prototype status, transition timelines, ROI documentation
Ensure dashboard displays all six PWS-required KPI categories:
Training completions prior to access grant
Token and license utilization by wing and directorate
AI and RPA workflow development and transition status
Help desk response and resolution rates
Travel execution against approved wing visit schedules
Quarterly performance trends and year-over-year comparisons
Data Integration & Quality Assurance:
Establish automated data pipelines from source systems to the dashboard withdaily refresh cycles(or more frequent where technically feasible)
Validate data accuracy through cross-referencing with source system reports and manual audits
Identify and resolve data quality issues including missing records, duplicate entries, and classification mismatches
Coordinate with theToken/Resource Administrator,Help Desk Analysts, andProgram Analystto ensure source data integrity
Document all data transformation logic, calculation methodologies, and business rules in technical specifications
Maintain a data dictionary defining every metric, dimension, and KPI displayed on the dashboard
Quarterly Performance Brief Data Packages:
Generate comprehensiveQuarterly Performance Brief data packagesfor PM and COR review5+ business daysbefore scheduled briefs
Produce executive summary slides showing KPI trends, QASP standard compliance, and performance variance analysis
Develop drill-down appendices with wing-level breakouts, directorate comparisons, and time-series trend charts
Coordinate with theStakeholder Engagement & KM Specialistto package metrics into governance-ready narratives
Prepare data visualizations optimized for executive audiences (clear, concise, actionable)
Document all data sources, assumptions, and calculation methods for COR transparency
Service Desk Trend Analysis & Training Feedback Loop:
Conductmonthly service desk trend analysisidentifying:
Top 10 recurring issue categories requiring knowledge base articles or training updates
Response and resolution time performance against QAP standards
Ticket volume trends by wing, directorate, and platform
Knowledge gaps indicating curriculum deficiencies
Platform issues requiring vendor escalation or technical advisory engagement
Deliver service desk analysis reports to theDeputy PMwithin5 business daysof each month close to feed thetraining feedback loop
Track time from knowledge gap identification to updated training deployment as a mandatory KPI
Measure knowledge base utilization impact on ticket volume reduction over time
Utilization Analytics & Resource Optimization:
Analyze token and license utilization patterns to identify:
Underutilized allocations suitable for reallocation
High-demand wings requiring additional resource allocation
Cost-sharing opportunities across participating wings
Compliance gaps where users received tokens without completing training
Generatemonthly utilization reportsfor the Token/Resource Administrator showing allocation efficiency and compliance status
Produce cost-per-user and cost-per-wing analytics supporting ACC budget planning
Forecast future resource requirements based on training completion trends and wing expansion plans
Ad Hoc Analysis & Decision Support:
Respond to ad hoc data requests from the PM, COR, and functional leads within2 business days
Conduct root cause analysis when KPIs fall below QASP thresholds, identifying contributing factors and corrective action recommendations
SupportRAID logpopulation with data-driven risk assessments and impact quantification
Perform comparative analyses across wings to identify best practices and adoption barriers
Develop predictive models forecasting training completion rates, token demand, and workflow development throughput
Working Conditions:
Physical Demands:
Prolonged periods of sitting and working at a computer workstation
Visual acuity for detailed technical work and data analysis
Manual dexterity for typing, coding, and operating computer equipment
Schedule and Availability:
Core Hours:
0800-1700 EST, Monday-Friday), with occasional extended hours to meet mission deadlines or support operational events
Flexibility:
Occasional early morning or evening meetings to accommodate wing schedules across time zones
Surge Periods:
Increased hours during major milestones, events, or exercises (with advance notice)
On-Call:
Not required, but responsiveness to urgent issues expected (email/phone within 4 hours during duty hours)
Telework:
No telework eligibility for unclassified administrative tasks; all classified work must be performed on-site in approved facilities
Security Environment:
Work with classified information up to Top Secret/SCI level
Compliance with OPSEC, CUI handling, and classification protocols
Subject to security inspections, audits, and continuous evaluation
Adherence to base access, badge, and facility security requirements
Required Qualifications:
Security Clearance:
Top Secret clearance requiredat start (no interim acceptable); upgrade to TS/SCI
Experience:
3+ yearsof DoD or federal government data analytics and dashboard development experience
Proven track record building executive-level dashboards with automated data integration from multiple source systems
Experience supporting performance-based contracts with KPI-driven QASP surveillance
Familiarity with DoD data governance, security classification, and PII handling requirements
CompTIA Security+(DoD 8140.03 baseline) – Required
Technical Proficiency (Required)
Power BI / Power Automate proficiency –Required(must have hands-on experience building dashboards with automated data refresh, calculated fields, and drill-down capabilities)
Advanced proficiency withMicrosoft Excel(Power Query, Power Pivot, DAX formulas, pivot tables, advanced charting)
SQLquery writing for data extraction and transformation
Experience withDAF365andSharePointenvironments –Strongly Preferred
Familiarity withPower Automatefor workflow automation and data pipeline orchestration
Analytical Competencies
Strong statistical analysis and data visualization skills
Ability to translate complex data into executive-level narratives and actionable insights
Understanding of performance measurement frameworks (KPIs, OKRs, Balanced Scorecard)
Experience with trend analysis, variance analysis, and predictive modeling
Attention to detail in data validation and quality assurance
Performance Expectations
Measured against deliverable quality and timeliness:
Dashboard operational within 60 daysof contract award with all six PWS KPI categories integrated
Daily data refresh cyclesmaintained with 99%+ uptime (excluding planned maintenance)
Quarterly performance brief data packagesdelivered 5+ business days before scheduled briefs with zero data accuracy issues requiring correction
Monthly service desk trend analysisdelivered within 5 business days of month close
Ad hoc analysis requestscompleted within 2 business days of PM/COR request
Data quality auditsconducted quarterly with findings documented and corrective actions implemented within 10 days
Preferred Qualifications
Microsoft Certified: Data Analyst Associate (Power BI certification)
Tableau Desktop Specialist or Certified Associate certification
Experience with Python or R for advanced statistical analysis
Background supporting Air Force or ACC organizations
Familiarity with Earned Value Management (EVM) and schedule performance metrics
Understanding of AI/ML platforms, RPA tools, or data analytics applications
Previous work supporting DoD AI/data initiatives
Experience with FedRAMP-authorized cloud platforms (Azure Government, AWS GovCloud)
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit
www.koniag-gs.com
.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Job Details
Job Family
Software and Systems Development
Job Function
Data Analyst
Pay Type
Salary
Hiring Min Rate
104,000 USD
Hiring Max Rate
120,000 USD
  • United States

Languages

  • English
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