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Navy Federal Credit UnionUnited StatesJob TitleSupport business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business p
About
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Supports the Payment Network Office within Consumer Lending Products in optimizing credit card interchange revenue. Monitors and validates cardholder maintenance files submitted to payment networks, ensuring data accuracy, completeness, and timely processing for Account Level Management. Analyzes spend assessment data to identify trends, anomalies, and key drivers of interchange revenue. Maintains and enhances reporting processes to validate interchange rates, ensuring alignment with contractual terms while identifying discrepancies and optimization opportunities. Delivers actionable insights that inform business decisions and network strategy.
Responsibilities
Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance
Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives
Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance
Provide reporting solutions and respond to ad-hoc report requests within the business area
Create specifications for reports and analysis based on business needs and required or available data elements
Build working relationships with team members and subject matter experts
Lead small projects and initiatives
Qualifications
Bachelor's Degree in Business Administration, Statistics, or related field
5-7 years of experience in data analysis and reporting
Working experience working with SQL and Power BI
Complete knowledge and understanding of business area/specialization
Advanced skill using business intelligence applications and/or cloud services
Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
Advanced skill in complex data manipulation across multiple tables
Effective data integration, cleaning and validation skills
Skill communicating data analysis and visualizations to nontechnical and senior audiences
Skill with data analysis tools and programming languages such as Python, R
Research skills
Interpersonal skills
Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words
Additional Information
Hours:
Monday - Friday, 8:00AM - 4:30PM
Location:
820 Follin Lane, Vienna, VA 22180
5510 Heritage Oaks Drive, Pensacola, FL 32526
141 Security Drive, Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
• FORTUNE 100 Best Companies to Work For® 2026
• Yello and WayUp Top 100 Internship Programs 2025
• Computerworld® Best Places to Work in IT 2026
• Most Loved Workplace – America’s Top Most Loved Workplaces® 2025
• 2025 PEOPLE® Companies That Care
• Newsweek Most Trustworthy Companies in America 2026
• Military Times 2025 Best for Vets Employers
• Forbes® 2026 America's Best Large Employers
• Forbes® 2025 America's Best Employers for New Grads
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• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2026 Handshake Early Talent Award
• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026
From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 30725
Languages
- English
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