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About
General Responsibilities
Organize all activities related to system administration.
Organize term requirements of systems operations and administration are included in the overall information systems planning of the organization.
Key participant in the installation, maintenance, configuration and integrity of computer software.
Collaborate with implementing the operating system enhancements that will improve the reliability and performance of the system.
Experience / Qualifications
A university degree required (e.g., Bachelor's degree) or equivalent relevant work experience.
Business ethics – Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest.
Communication – Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis.
Customer Orientation – Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop new added value for customers and act with the customer in mind.
Result orientation – Ability to take steps personally to ensure that mutual goals and performance targets are met within the appropriate timeframe.
Teamwork – Ability to work with others and work synergistically with fellow team‑members.
Planning and Organizing – Ability to plan, prioritize and organize work and schedules in all areas to meet requirements.
Problem solving – Ability to reach logical conclusions to situations by appropriately analyzing the situation. Balances the benefits, risks and consequences of actions.
Time Management – Ability to assess your ability to manage your time, and the effectiveness of your team to reach department objectives.
Conflict management – Ability to recognize and work towards a mutually agreeable solution when confronted with conflict.
Resilience – Ability to work under pressure and prioritize.
Essential Functions
Support and implement hardware (servers, desktops, laptops, printers, network switches, VOIP, mobile devices).
Troubleshoot enterprise applications, operating systems, and network/internet access.
Manage IT ticketing system and maintain internal knowledge base and documentation.
Support onboarding and deliver user training on systems and tools.
Manage backups, patching, updates, and vulnerability remediation; resolve failures.
Maintain antivirus and endpoint security solutions.
Administer Active Directory and Entra ID, including user lifecycle management.
Manage IAM policies (RBAC, least privilege) and audit user, service, and privileged accounts.
Administer Microsoft 365 (Exchange, SharePoint, Teams, Intune).
Configure MFA, Conditional Access, and identity protection controls.
Support SSO and identity integrations; monitor and respond to identity-related security events.
Education and Experience
4-6 years of relevant IT experience.
Advanced knowledge of Active Directory, Azure AD (Entra ID), Group Policy, and Exchange (on-prem and online).
Experience with Microsoft 365 identity services (MFA, Conditional Access, RBAC, SSO).
Working knowledge of networking, servers, and virtualization technologies.
Professional certifications preferred.
Additional Information
This is a full-time position. May require occasional off‑hours support and minimal travel.
Compensation Base Salary Range: $77,600.00 - $106,700.00
This position requires eligibility to obtain authorization under the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-US Persons, as defined in the ITAR and EAR, may not be eligible to obtain authorization.
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Languages
- English
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