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- Hoboken, New Jersey, United States
- Hoboken, New Jersey, United States
About
What You’ll Do
Strategic leadership & execution: work with the team to uncover opportunities in new and existing clients, focus the team on business development skills, develop and implement a comprehensive strategy to drive renewals and cross selling, and lead regular pipeline review meetings.
Team development & management: mentor, train, and hire talent to build an Account Management team with strong MSP sales capabilities, transition the team from a reactive, spreadsheet‑based approach to a proactive ConnectWise‑driven methodology.
Operational excellence: oversee the integration of data from multiple systems into ConnectWise as part of a long‑term roadmap, optimize client records, track renewals, and identify new revenue opportunities, ensure best practices in client relationship management and upselling/cross selling.
Hands‑on leadership: join AMs on client calls when needed—whether closing a challenging deal or addressing client issues—to drive results, and serve as the customer advocate, ensuring every interaction aligns with our commitment to an exceptional client experience.
Requirements
Proven leadership in a technology firm, with extensive technology sales experience in account management and leadership ideally in an MSP environment, and a demonstrated track record of successfully leading teams and driving sales.
Strategic and tactical expertise: history of developing and executing strategies that deliver revenue growth through renewals, cross selling, and customer transition reduction.
ConnectWise & data savvy: proficiency in ConnectWise or another mainstream CRM with the ability to manage and analyze large data sets effectively.
Transformational leadership: experience transitioning teams from legacy processes to modern, data‑driven systems.
Hands‑on coaching: a leader comfortable both strategizing at a high level and working side‑by‑side with team members during client interactions or deal closures.
In‑office based: must be located in the New York Metro Area, preferably close to northern NJ.
Excellent communicator: strong interpersonal, organizational, and communication skills to effectively manage internal teams and external client relationships.
Qualifications
Bachelor’s degree: Engineering, Computer Sciences, Business, or Communications.
Minimum 2–3 years carrying an individual quota and 2–3 years managing a team.
Comprehensive understanding of consulting services.
Experience selling into the small business sector.
Desire to have fun while winning.
Focused problem‑solving skills.
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Languages
- English
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