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Business Development Representative (BDR)Newbury Franklin LLC • Buffalo, New York, United States
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Business Development Representative (BDR)

Newbury Franklin LLC
  • US
    Buffalo, New York, United States
  • US
    Buffalo, New York, United States
Apply Now

About

Business Development Representative

The Business Development Representative (BDR) plays a critical role in driving revenue growth by developing customer relationships, identifying sales opportunities, and delivering solutions that meet customer needs. Through proactive customer engagement, quotation management, and collaboration with internal teams, this role supports both new business development and the expansion of existing customer accounts. This position offers a unique opportunity to build a sales pipeline ranging from individuals to multinational corporations. Additionally, the BDR will learn technical and product knowledge, which will be key to winning business. The BDR works closely with customers and internal operations while uncovering opportunities to increase sales and strengthen long-term partnerships.

Job Responsibilities
  • Engage with customers via email, phone, in-person meetings, and conference calls to develop relationships and drive sales opportunities.
  • Prepare and follow up on quotations in a clear, accurate, and timely manner to convert opportunities into orders.
  • Identify customer needs and recommend appropriate products or alternative solutions.
  • Proactively identify opportunities to grow existing accounts through cross-selling and upselling.
  • Support new customer acquisition through outbound prospecting and lead follow-up.
  • Partner with internal operations and warehouse teams to ensure customer expectations are met.
  • Maintain ownership of customer opportunities from Lead to Customer status.
  • Utilize CRM, Excel, and ERP systems to manage customer interactions, track opportunities, and maintain accurate account data.
  • Monitor open quotes and customer activity to drive order conversion and revenue growth.
  • Collaborate with leadership to improve sales processes, tools, and customer engagement strategies.
Qualifications and Skills
  • Bachelor's degree in Business, Supply Chain, or a related field.
  • 2-3 years of work experience, ideally within a Sales, Customer Service, or Purchasing Organization.
  • Strong understanding of sales operations and systems.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to quickly learn and adapt to new software systems including Customer Service platforms, ERP, Warehouse Management, and Business Intelligence tools.
Benefits Include
  • 401(k) with employer match
  • Medical, dental, vision, short-term and long-term disability, and life insurance benefits
  • Paid time off
  • Performance-based annual bonus
About Us

USA Industrials is a leader in the industrial manufacturing and distribution industry. We are positioned for substantial growth with a focus on expanding our manufacturing capabilities and product assortment coupled with a heavy focus on data management, digital marketing, and systems infrastructure. We are constantly seeking to improve processes using technology and empower our team members to propose new technologies and solutions. Our team consists of highly motivated individuals looking to make a direct impact on the company's growth and execution of our long-term strategy. USA Industrials and its parent company, Newbury Franklin Industrials aim to grow both organically and through acquiring other industrial companies. Our family of companies has a presence throughout the US. Compensation: $60,000.00 - $65,000.00 per year Newbury Franklin Industrials ("NFI") is the data-driven industrial manufacturing and distribution platform of Newbury Franklin, a private equity firm focused on long-term holdings. NFI's team is comprised of hungry, growth-oriented professionals who thrive on making a direct impact and driving measurable results across our expanding portfolio of companies. Our diversified family of manufacturing, distribution, and e-commerce businesses operates with a strategic growth mindset, seeking opportunities to scale operations and capture market share while delivering on promises to our customers. NFI's long-term strategy centers on building an industrial powerhouse through both organic expansion and strategic acquisitions, powered by a team that embraces challenge and delivers on ambitious goals.

  • Buffalo, New York, United States

Languages

  • English
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