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Customer Service Assistant
- Charlotte, North Carolina, United States
- Charlotte, North Carolina, United States
About
Signal Tru Brand is a forward-thinking experiential company dedicated to delivering standout events that capture attention and build meaningful connections. We bring ideas to life through seamless execution, exceptional service, and a commitment to elevating every client experience. Our team thrives on creativity, precision, and a shared passion for making every event unforgettable.
Job Description
Job Description
We are looking for a motivated Customer Service Assistant to support daily client interactions, ensure smooth communication, and assist in providing outstanding service. This role plays a key part in maintaining our reputation and supporting the ongoing success of our brand by helping clients feel valued, informed, and well-assisted.
Responsibilities
Provide professional and timely assistance to customers via phone, email, and internal communication channelsMaintain accurate records of client interactions and follow-up activitiesSupport the customer service team with administrative tasks and coordinationAssist in resolving customer inquiries with clarity, patience, and efficiencyUphold brand standards in all communicationsCollaborate with internal departments to ensure consistent and effective service delivery
Qualifications
Qualifications
Strong communication and interpersonal skillsAbility to stay organized, multitask, and prioritize effectivelyProfessional attitude with a customer-focused mindsetProblem-solving abilities and strong attention to detailAbility to work independently and as part of a teamBasic proficiency with office and communication tools
Additional Information
Benefits
Competitive yearly salary: $46,000 - $50,000Opportunities for professional development and long-term growthSupportive and collaborative work environmentSkill-building opportunities through hands-on responsibilitiesFull-time, stable position with a clear path for advancement
Languages
- English
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