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Sales Associate - SomaSoma • United States
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Sales Associate - Soma

Soma
  • US
    United States
  • US
    United States
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About

Retail Sales Associate
The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! Functional Responsibilities: Drive for Results Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and sales floor maintenance. Customer Experience Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices. Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. Signs up clients for reward program. Builds and maintains a solid customer following through clienteling and wardrobing. Knows current product fit and style assortment offerings in store and on-line. Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book. Operational Excellence Supports replenishment activities that keep the store full and abundant. Assists with locate fulfillment. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. Assist with boutique cleanliness and organization Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. Competencies: Culture Manages Complexity Plans and Aligns Organizational Savvy Courage Qualifications: High School diploma or equivalent Retail or sales experience preferred For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older For all other states, must be 18 years of age or older Excellent communication skills Excellent customer service skills Able to learn or adapt to technology provided by the company Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate with customers, Associates, and Management Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required Physical Requirements: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Starting at $15.92 - $19.90/hour or city/local minimum wage as applicable. The Company offers a wide range of benefit plans including health care plans, dental plans, vision plans, 401(k) plan, paid time off, life insurance, short- and long-term disability insurance, employee assistance program and our employee discount program.
  • United States

Languages

  • English
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