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About
At Chick-fil-A, Team/Shift Leaders play a vital role in assisting our team with all aspects of shift management, ensuring that each guest enjoys an outstanding experience. Team/Shift Leaders supervise assigned stations throughout their shift and are tasked with opening and/or closing the restaurant following the established procedures.
Key responsibilities include:
- Encouraging team members to work at a pace that meets the restaurant's established speed of service guidelines.
- Executing proper security and cash handling protocols while holding cashiers accountable for compliance.
- Overseeing the cleanliness of the dining room, restrooms, parking lot, and overall facility.
- Addressing guest issues as they arise and consulting with management on more complex matters.
- Fostering positive working relationships with employees, providing direction and constructive feedback.
- Communicating employee performance and policy violations to management for appropriate resolution.
- Strictly adhering to all company policies and procedures.
We are looking for individuals who:
- Are committed to delivering excellent service and quality.
- Have a strong desire to lead and develop others.
- Can thrive in a fast-paced environment and adapt to changing needs.
Perks of working at Chick-fil-A include:
- Flexible Hours: We will work with you to arrange a schedule that accommodates your commitments to family, friends, school, or sports.
- Closed Sundays: Enjoy a guaranteed day off to spend with family and friends, as all Chick-fil-A restaurants are closed on Sundays.
- Work Directly With A Chick-fil-A Operator: Gain mentorship from the Operator, who invests time in employees and teaches valuable business skills for the future.
- College Scholarships: We believe everyone deserves an education and offer Leadership Scholarships to eligible employees who qualify.
- Competitive Pay: Enjoy a competitive paycheck while working in a nurturing environment that fosters valuable business and interpersonal skills.
- A Friendly Place to Work: At Chick-fil-A, we view our team members as more than just employees. Our low turnover rate reflects how much people enjoy working here.
- Opportunity for Advancement: There are many opportunities for growth and development within the Chick-fil-A organization.
At Chick-fil-A, being a Team Lead/Shift Lead is more than just a job; it's a stepping-stone to a successful future in the world of business.
About the Company:
Chick-fil-A, Inc., founded by S. Truett Cathy in 1946, started with an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, the restaurant prospered, leading Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
Work schedule:
- 8 hour shift
- Weekend availability
Languages
- English
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