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Senior Operations Manager
- Salt Lake City, Utah, United States
- Salt Lake City, Utah, United States
About
This role will report directly to the Vice President of Operations
Key Responsibilities
Operational Oversight: Ensure all restaurants in the region adhere to company standards and policies through regular visits and virtual inspections. Performance Management: Monitor and analyze restaurant performance metrics, including sales, customer satisfaction, and operational efficiency. Training and Development: Provide ongoing training and support to restaurant managers to enhance their skills and performance. Compliance: Ensure all locations comply with health, safety, and labor regulations. Franchise Relations: Support franchisees in achieving their business goals and maintaining brand standards. Beverage Program Oversight: Directly manage and develop our beverage program.
Requirements
Travel Requirements
Senior Operations Managers are required to visit each restaurant within their region 3 - 6 times per year, depending on performance, to ensure operational standards are met and to provide support to the restaurant managers. Bachelor's degree in business administration, Hospitality Management, or a related field is preferred. Fluency in English is required and proficiency in Spanish is strongly preferred. Minimum of 5 years of experience in restaurant management, preferably in a multi-unit role. Strong leadership and interpersonal skills. Excellent analytical and problem-solving abilities. Ability to travel frequently within the assigned region. Experience developing or managing a bar or beverage program is preferred.
Benefits
Health Care Plan (Medical, Dental & Vision)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Training & DevelopmentWork From Home (when not traveling)Wellness Resources
Languages
- English
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